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For Companies At a Glance
- Tasks: Assist customers with parts enquiries and manage inventory efficiently.
- Company: Reputable automotive dealership in Portsmouth with a supportive culture.
- Benefits: Basic salary of £30,000 plus annual bonus and career growth opportunities.
- Other info: Flexible working hours with occasional Saturday shifts.
- Why this job: Join a dynamic team and fuel your passion for the automotive industry.
- Qualifications: Knowledge of automotive parts and excellent customer service skills.
The predicted salary is between 24000 - 36000 £ per year.
The Role:
Silcom Recruitment are pleased to be supporting a valued client of ours in Christchurch, who are looking to appoint an organised Parts Advisor to join their established aftersales team. This is a key position within the dealership’s parts department, acting as the link between the workshop, suppliers, and customers. The successful candidate will play a vital role in ensuring the smooth and efficient supply of parts, contributing directly to workshop productivity and overall customer satisfaction. This is a fantastic opportunity to join a professional and well-run dealership environment, where attention to detail, teamwork, and customer service are paramount.
Responsibilities & Requirements of a Parts Advisor:
- Supply parts to the workshop efficiently, ensuring technicians have the correct parts at the right time.
- Manage parts enquiries from retail and trade customers via telephone, email, and face-to-face interaction.
- Accurately identify, source, and order vehicle parts using manufacturer systems.
- Maintain effective stock control, including receipting deliveries, stock rotation, and regular stock checks.
- Process invoices, returns, and warranty parts in line with company procedures.
- Build and maintain strong working relationships with suppliers and customers.
- Ensure the parts department operates in line with manufacturer and dealership standards.
- Previous experience as a Parts Advisor not essential.
- Strong organisational skills, excellent attention to detail, and the ability to work in a fast-paced environment.
- Must possess a valid UK driver’s licence.
The Package:
- Salary: Up to £30,000 (dependent on experience) + bonus opportunity.
- Hours: Monday – Friday: 8:00am – 5:30pm
- 1 in 3 Saturday’s rota: 8:30am – 12:30pm
- Stable and supportive dealership environment with opportunities for long-term career development.
If you believe you have the experience, organisation, and drive to succeed as a Parts Advisor, then we would like to hear from you.
Don’t worry if your CV is out of date, please get in touch and we can work with you to do the rest.
To apply for the role as a Parts Advisor and find out more details, please forward your CV to Charlie Rogers, in strict confidence.
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Parts Advisor employer: Silcom Recruitment Limited
Contact Detail:
Silcom Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances in the automotive industry. You never know who might have a lead on a Parts Advisor role or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Parts Advisors and practice your responses. We want you to feel confident and ready to showcase your passion for the automotive world.
✨Tip Number 3
Show off your knowledge! When you get the chance to chat with potential employers, share your insights about parts management and customer service. It’ll demonstrate your expertise and enthusiasm for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and we’re here to help you every step of the way. Plus, we can assist you in updating your CV if it needs a little TLC.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Parts Advisor role. Highlight any relevant automotive knowledge and customer service experience to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for the automotive industry. Tell us why you want to join our team and how you can contribute to our success at the dealership.
Be Clear and Concise: When filling out your application, keep it straightforward. Use bullet points for easy reading and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Silcom Recruitment Limited
✨Know Your Parts
Brush up on your knowledge of automotive parts and their functions. Being able to discuss specific parts and their applications will show your passion for the industry and impress the interviewers.
✨Customer Service Skills
Prepare examples of how you've assisted customers in the past. Highlight your ability to handle enquiries professionally and efficiently, as this is key for a Parts Advisor role.
✨Inventory Management Insights
Familiarise yourself with basic inventory management principles. Be ready to discuss how you would ensure accurate stock levels and manage orders effectively, as this is crucial for the position.
✨Team Collaboration
Think of instances where you've worked closely with a team. Be prepared to share how you can contribute to smooth operations alongside service and workshop teams, as collaboration is essential in this role.