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- Tasks: Welcome customers and manage vehicle bookings for services and repairs.
- Company: Well-established motor trade dealership group in Southampton.
- Benefits: Competitive salary, full training, and no weekend work.
- Why this job: Kickstart your career in a supportive environment with great growth potential.
- Qualifications: Organised, detail-oriented, and a confident communicator.
- Other info: Full-time role with a positive team atmosphere.
The predicted salary is between 20300 - 29000 £ per year.
Silcom Recruitment are recruiting on behalf of a well-established motor trade dealership group, with a site based in Southampton. Our client is looking to welcome a Trainee Service Advisor to their busy aftersales team. This is an excellent opportunity for someone looking to start or develop a long-term career in the motor trade, within a supportive and structured environment.
Responsibilities of a Trainee Service Advisor:
- Welcoming customers and booking vehicles in for service, MOT, and repair work.
- Accurately recording customer and vehicle information while following dealership processes.
- Supporting the service team and keeping customers informed throughout the service process.
The Ideal Candidate:
- Highly organised, with strong attention to detail and the ability to follow processes.
- Previous customer service and/or administration exposure (motor trade experience not essential).
- A confident communicator with a professional and friendly manner.
- Holds a clean UK driving licence.
- Willing to work full-time and keen to build a career in a customer-focused role.
- Enjoys working as part of a team and contributing to a positive working environment.
The Package:
- Monday to Friday – 8:00am – 6:00pm - 1 hour lunch break
- No weekends!
- £25,300 – £29,000 per annum, dependent on experience.
- Full training and career development within a respected dealership group.
Don’t worry if your CV isn’t fully up to date – please get in touch and we’ll happily help you through the process.
To apply for the role of Trainee Service Advisor and find out more details, please forward your CV to Josh Maitland at Silcom Recruitment or call to discuss in strict confidence.
Trainee Service Advisor in Northam employer: Silcom Recruitment Limited
Contact Detail:
Silcom Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Service Advisor in Northam
✨Tip Number 1
Get to know the company! Research their values, culture, and recent news. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your communication skills. As a Trainee Service Advisor, you'll need to be friendly and professional. Role-play with a friend or family member to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with people in the motor trade on LinkedIn or attend local events. You never know who might have a lead on your dream job!
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, we’re here to support you every step of the way in landing that Trainee Service Advisor role.
We think you need these skills to ace Trainee Service Advisor in Northam
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Trainee Service Advisor role. Highlight any customer service or administration experience you have, even if it's not in the motor trade. We want to see how you can bring value to our team!
Craft a Friendly Cover Letter: Your cover letter is your chance to show off your personality! Keep it professional but let your friendly side shine through. Explain why you're excited about this opportunity and how you can contribute to a positive working environment with us.
Be Clear and Concise: When filling out your application, make sure to be clear and concise. Use bullet points for easy reading and ensure all your information is accurate. We appreciate attention to detail, so double-check everything before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the details you need there. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at Silcom Recruitment Limited
✨Know the Role Inside Out
Before your interview, make sure you understand what a Trainee Service Advisor does. Familiarise yourself with the responsibilities listed in the job description, like welcoming customers and booking vehicles for service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role is all about customer interaction, think of examples from your past experiences where you've provided excellent customer service. Whether it's from a previous job or even a volunteer position, be ready to share how you handled customer queries or resolved issues effectively.
✨Demonstrate Your Organisational Skills
Being highly organised is key for a Trainee Service Advisor. Prepare to discuss how you manage your time and keep track of tasks. You might want to mention any tools or methods you use to stay organised, as this will show that you can handle the busy environment of a dealership.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the company and the role. You could ask about the training process, team dynamics, or opportunities for career development. It’s a great way to demonstrate that you’re keen to grow within the company.
