Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the go-to person for customers, ensuring their vehicles are serviced smoothly and efficiently.
- Company: Join a forward-thinking motor trade dealership in Southampton with a strong team spirit.
- Benefits: Earn a competitive salary with bonuses, plus enjoy a Monday to Friday work schedule.
- Why this job: Make a real difference in customer satisfaction while working in a dynamic automotive environment.
- Qualifications: Experience as a service advisor in the automotive industry is preferred.
- Other info: Opportunity for career growth and a supportive team atmosphere.
The predicted salary is between 28320 - 36000 £ per year.
Silcom Recruitment is actively seeking a Service Advisor on behalf of one of our highly regarded, forward thinking clients, a motor trade dealership group located in the Southampton area. Our client is in search of an experienced Service Advisor to become an integral part of their well-established team.
As a Service Advisor, you play a crucial role within our service team, overseeing the seamless and customer-oriented service process.
Responsibilities & Requirements of a Service Advisor:
- Act as the adept liaison between our valued customers and the workshop and perform a thorough check-in of the vehicle, reviewing customer and vehicle data.
- Engaging directly with customers empowers you to significantly influence their satisfaction, culminating in the triumph of our aftersales operation.
- Oversee the repair workflow and coordinate additional repair services as needed.
- Maintain responsibility for job packets and related documentation.
- Prior experience as a service advisor in the automotive industry is preferred.
Package:
- Salary: £28,320 Basic + Bonus (Realistic & achievable £36,000+ package, UNCAPPED)
- Monday to Friday [8:00am – 6:00pm]
- 1 in 12 Saturday on rota [8:30am – 1:00pm]
If you believe you have the necessary knowledge, experience and enthusiasm to succeed within this Service Advisor opportunity, then we would like to hear from you.
To apply for this role as a Service Advisor and find out more details, please forward your CV to Josh Maitland at Silcom Recruitment or call to discuss in strict confidence.
Don’t worry if your CV is out of date, please get in touch and we can work with you to do the rest.
Service Advisor Motor Trade Job in Northam employer: Silcom Recruitment Limited
Contact Detail:
Silcom Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor Motor Trade Job in Northam
✨Tip Number 1
Get to know the company! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain why you're the perfect fit for the Service Advisor role. Highlight your experience and how it aligns with their needs, especially in customer service and workflow management.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to help you every step of the way, so don’t hesitate to reach out if you need assistance.
We think you need these skills to ace Service Advisor Motor Trade Job in Northam
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Advisor role. Highlight your experience in the automotive industry and any customer service skills that make you a great fit for this position.
Showcase Your Communication Skills: As a Service Advisor, communication is key! Use your application to demonstrate how you've effectively liaised with customers in the past. Share specific examples that show your ability to enhance customer satisfaction.
Be Clear and Concise: Keep your application clear and to the point. Avoid jargon and ensure that your experience and skills are easy to understand. We want to see your qualifications shine without any fluff!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates regarding your application.
How to prepare for a job interview at Silcom Recruitment Limited
✨Know Your Stuff
Before the interview, brush up on your knowledge of the automotive industry and the specific services offered by the dealership. Familiarise yourself with common customer queries and how to address them effectively.
✨Showcase Your Communication Skills
As a Service Advisor, communication is key. During the interview, demonstrate your ability to engage with customers and explain complex information clearly. Use examples from your past experience where you successfully resolved customer issues.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations, like handling an unhappy customer or coordinating repairs. Think through your responses ahead of time, focusing on how you would maintain customer satisfaction while managing the workflow.
✨Dress the Part
First impressions matter! Dress smartly and professionally for the interview. This shows that you take the opportunity seriously and understand the importance of representing the dealership well.
