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- Tasks: Be the go-to person for customers, ensuring their vehicle service experience is top-notch.
- Company: Join a forward-thinking motor trade dealership group in Southampton.
- Benefits: Earn a competitive salary with uncapped bonuses and enjoy a Monday to Friday schedule.
- Why this job: Make a real difference in customer satisfaction while working in a dynamic team.
- Qualifications: Experience as a service advisor in the automotive industry is preferred.
- Other info: Flexible with CV updates; we’re here to help you succeed!
The predicted salary is between 28320 - 36000 £ per year.
Silcom Recruitment is actively seeking a Service Advisor on behalf of one of our highly regarded, forward thinking clients, a motor trade dealership group located around the Southampton area. Our client is in search of an experienced Service Advisor to become an integral part of their well-established team.
As a Service Advisor, you play a crucial role within our service team, overseeing the seamless and customer-oriented service process.
Responsibilities & Requirements of a Service Advisor:
- Act as the adept liaison between our valued customers and the workshop and perform a thorough check-in of the vehicle, reviewing customer and vehicle data.
- Engaging directly with customers empowers you to significantly influence their satisfaction, culminating in the triumph of our aftersales operation.
- Oversee the repair workflow and coordinate additional repair services as needed.
- Maintain responsibility for job packets and related documentation.
- Prior experience as a service advisor in the automotive industry is preferred.
Package:
- Salary: £28,320 Basic + Bonus (Realistic & achievable £36,000+ package, UNCAPPED)
- Monday to Friday [8:00am – 6:00pm]
- 1 in 8 Saturday [8:30am – 1:00pm]
If you believe you have the necessary knowledge, experience and enthusiasm to succeed within this Service Advisor opportunity, then we would like to hear from you.
Don’t worry if your CV is out of date, please get in touch and we can work with you to do the rest.
Service Advisor in Hampshire employer: Silcom Recruitment Limited
Contact Detail:
Silcom Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor in Hampshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Service Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Service Advisors and practice your responses. Highlight your experience and how you can enhance customer satisfaction, as that's key in this role.
✨Tip Number 3
Showcase your skills! If you have any relevant certifications or training, make sure to mention them during your conversations with potential employers. It’s all about proving you’re the right fit for their team.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you an edge. Plus, we’re here to help you polish your application and get you ready for that dream job!
We think you need these skills to ace Service Advisor in Hampshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Service Advisor in the automotive industry. We want to see how your skills match up with what our client is looking for, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm and a personal touch, so let your personality come through while keeping it professional.
Showcase Customer Interaction Skills: Since the role involves engaging directly with customers, make sure to highlight any previous experience where you’ve excelled in customer service. We want to know how you’ve made a difference in customer satisfaction in your past roles!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s quick and easy, and we’ll be able to review your application faster. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Silcom Recruitment Limited
✨Know Your Stuff
Make sure you brush up on your automotive knowledge before the interview. Understand the common issues customers face and how to address them. This will show that you're not just a people person, but also someone who knows their way around a vehicle.
✨Customer Service Focus
Prepare examples of how you've gone above and beyond for customers in the past. Think about specific situations where you turned a negative experience into a positive one. This will highlight your ability to enhance customer satisfaction, which is key for a Service Advisor role.
✨Practice Your Communication Skills
As a Service Advisor, you'll be the bridge between customers and the workshop. Practise explaining technical information in simple terms. You might even want to role-play with a friend to get comfortable with this aspect of the job.
✨Show Enthusiasm for the Role
Let your passion for the automotive industry shine through during the interview. Talk about why you love being a Service Advisor and what excites you about working with this particular dealership. A genuine interest can set you apart from other candidates.
