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For Companies At a Glance
- Tasks: Be the go-to person for customers, managing their service needs with care.
- Company: Join a family-run motor trade business in Christchurch with a supportive vibe.
- Benefits: Earn £28,000 plus bonuses, enjoy annual pay reviews and a stable work environment.
- Why this job: Build lasting relationships while delivering top-notch customer service in a rewarding role.
- Qualifications: Experience in customer service is a plus, but passion and communication skills matter most.
- Other info: Work Monday to Friday with occasional Saturday shifts; great career stability awaits!
The predicted salary is between 28000 - 34000 £ per year.
Silcom Recruitment is delighted to be recruiting on behalf of a successful and established motor trade based in Christchurch, seeking an experienced and motivated Service Advisor to join their team. This is an excellent opportunity to join a reputable, family‑run business, offering a supportive working environment, excellent earning potential, and long‑term career stability.
Responsibilities & Requirements
- Act as the primary point of contact for customers, ensuring maintenance and service requirements are managed efficiently.
- Deliver exceptional customer service, maintaining regular communication and building long‑term relationships.
- Previous experience as a Service Advisor or in an aftersales support role within the motor trade is desired but not essential.
- Excellent communication, attention to detail, and organisational skills.
- Full UK Driving Licence required.
The Package
- £28,000 Basic Salary + circa £5,000 bonus.
- Hours: Monday to Friday – 8:00 am to 6:00 pm; Saturday on a rota – 1 in 4 (08:00 – 13:00).
- Annual pay reviews, supportive and professional working environment with a stable management team; family‑run business that genuinely values its staff.
How to Apply
To apply for this role as a Service Advisor, and to find out more details, please forward your CV to Josh Maitland at Silcom Recruitment or call to discuss in strict confidence. Don’t worry if your CV is out of date – please get in touch, and we can work with you to do the rest.
Service Advisor Motor Trade Job in England employer: Silcom Recruitment Limited
Contact Detail:
Silcom Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor Motor Trade Job in England
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they stand for will help you connect with them better. Plus, it shows you're genuinely interested in being part of their family-run business.
✨Tip Number 2
Practice your communication skills! As a Service Advisor, you'll be the main point of contact for customers, so being able to articulate your thoughts clearly is key. Try role-playing with a friend or family member to get comfortable.
✨Tip Number 3
Don’t underestimate the power of follow-up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, we’re here to help you every step of the way, so don’t hesitate to reach out if you need any assistance.
We think you need these skills to ace Service Advisor Motor Trade Job in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Advisor role. Highlight any relevant experience in customer service or the motor trade, and don’t forget to showcase your communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this family-run business. Share your passion for customer service and how you can contribute to their supportive environment.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past roles to show how you’ve excelled in customer service and maintained strong relationships with clients.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves, and we’re here to help if you need any assistance!
How to prepare for a job interview at Silcom Recruitment Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of the motor trade and the specific services offered by the company. Familiarise yourself with common customer queries and how to address them, as this will show your commitment and understanding of the role.
✨Showcase Your Communication Skills
As a Service Advisor, communication is key. Practice articulating your thoughts clearly and confidently. You might even want to role-play with a friend to simulate customer interactions, which can help you feel more at ease during the actual interview.
✨Highlight Your Customer Service Experience
Even if you haven't worked directly as a Service Advisor before, think about any relevant experience you have in customer service. Be ready to share specific examples of how you've handled customer issues or built relationships in previous roles.
✨Ask Thoughtful Questions
Prepare a few questions to ask the interviewer about the company culture, team dynamics, or growth opportunities. This not only shows your interest in the position but also helps you determine if the company is the right fit for you.