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- Tasks: Answer customer calls, process orders, and maintain high satisfaction using Sage.
- Company: Join a growing British manufacturer with a supportive team environment.
- Benefits: Stable office hours, friendly team, and opportunities for growth.
- Other info: Office-based role in High Wycombe, perfect for local talent.
- Why this job: Be the voice that keeps customers happy and engaged with our products.
- Qualifications: Great phone skills and experience with Sage is a plus.
The predicted salary is between 25000 - 30000 £ per year.
We are recruiting for a new role with a client based close to High Wycombe, Buckinghamshire. The role is to work as a member of an established, and also growing team, of 8 office administration people, for a British manufacturer of technical components.
Responsibilities
- Answer incoming customer calls
- Address customer questions around products, deliveries and services
- Process orders and invoices using Sage
- Maintain a high level of customer satisfaction through diplomacy and tact
- Work with computer‑based systems
Qualifications
- Excellent phone voice and customer service skills
- Experience with Sage (advantageous)
- Comfortable working with a computer based system
- Understand the importance of happy customers
Work Details
- Office based, 9‑5
- Must live within 30 minutes travel of High Wycombe
Sage Customer Services Order Procesing Clerk in High Wycombe employer: Silchester Associates Ltd
Contact Detail:
Silchester Associates Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sage Customer Services Order Procesing Clerk in High Wycombe
✨Tip Number 1
Get to know the company before your interview! Research their products and services, especially anything related to Sage. This will help us show that you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your phone skills! Since this role involves answering customer calls, we should rehearse how to handle common customer queries. A friendly and confident phone voice can make all the difference.
✨Tip Number 3
Show off your tech skills! If you’ve got experience with computer-based systems or Sage, let’s highlight that in our conversations. We want to demonstrate that we can easily adapt to their processes.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep us fresh in their minds and shows that we’re keen on the role. Plus, it’s a great chance to reiterate why we’d be a perfect fit!
We think you need these skills to ace Sage Customer Services Order Procesing Clerk in High Wycombe
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've handled customer queries and maintained satisfaction in previous roles. Remember, a friendly tone goes a long way!
Sage Experience is Key: If you've got experience with Sage, flaunt it! Even if it's just a little, let us know how you've used it in past jobs. If you haven't used it before, don't worry – just show us your willingness to learn!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Silchester Associates Ltd
✨Know Your Sage Inside Out
Since the role requires you to process orders and invoices using Sage, make sure you brush up on your Sage skills. Familiarise yourself with its features and functionalities, and be ready to discuss how you've used it in past roles or how you would approach common tasks.
✨Show Off Your Customer Service Skills
This position is all about keeping customers happy, so prepare examples of how you've handled customer queries in the past. Think of specific situations where you resolved issues or went the extra mile for a customer, and be ready to share those stories.
✨Practice Your Phone Voice
An excellent phone voice is crucial for this role. Before the interview, practice speaking clearly and confidently over the phone. You might even want to record yourself to hear how you sound and make adjustments if needed.
✨Demonstrate Team Spirit
You'll be joining a growing team, so it's important to show that you can work well with others. Think of examples where you've collaborated with colleagues to achieve a goal or supported a teammate, and be prepared to discuss how you can contribute to the team's success.