About Us
At Silmid, we supply specialist aerospace, aviation, defence and industrial products to customers around the world. We're looking for an organised and detail-focused eCommerce Administrator to join our growing eCommerce team and play a key role in maintaining and enhancing our websites.
This is an excellent opportunity for someone with strong administrative skills who has an interest in digital content, online retail, websites, and data-driven decision making. Whether you're already working in eCommerce or looking to move into a digital-focused role, we'll provide the opportunity to develop your skills within a fast-paced and supportive environment.
About The Role
Reporting to the eCommerce Manager, you will support the day-to-day management of our websites, helping to ensure product information is accurate, website content is engaging, and customers enjoy a seamless online experience.
You’ll work closely with our Sales, Purchasing and Product teams to understand customer and supplier requirements, support website improvements, and contribute to projects that drive online growth.
Responsibilities
- Ensure web is 'always on' and available for use.
- Supporting to identify, report and resolve bugs and errors.
- Provide first line support to stakeholders for online related issues.
- Support the team in creating valuable content ensuring that it meets required criteria (pack shot, brand, datasheet etc).
- Support the e-Commerce Manager in delivering content strategies, seasonal campaigns, product launches across Silmid.com and GracoRoberts.com.
- Collaborate with Product Management to ensure product information, content, and merchandising are optimized across both websites.
- Identify and develop opportunities to improve online user experience.
- Work with eCommerce Manager to test and roll out new functionality designed to add value.
- Maintain related products through the website to improve useability and add-to cross sell and upsell opportunities.
- Optimize sort orders and page views at both category and search levels to prioritize top-selling brands and products, ensuring they are prominently displayed at the top of webpages.
- Ensure the integration with Product Information Management (PIM) is working and fit for purpose across all online catalogues.
- Develop and maintain product bundles, cross-sell and upsell opportunities, and on-site promotional content to drive engagement and revenue.
- Manage and maintain on-site adverts.
- Manage digital assets, including product images, banners, and other visual content, ensuring they meet quality and brand standards.
What We're Looking For
- Minimum 2 years' experience in an administrative role.
- Excellent written and verbal communication skills.
- Strong attention to detail and accuracy.
- Good organisational and time-management skills.
- Strong problem-solving and analytical abilities.
- Proficient in Microsoft Office applications.
- Ability to work independently and collaboratively within a team environment.
- Experience using content management systems (CMS), eCommerce platforms or web-based software.
- Knowledge of Product Information Management (PIM) systems.
- Experience using Photoshop or other image-editing software.
- Degree in a relevant subject or equivalent experience.
Why Silmid?
At Silmid, Our People Are At The Heart Of Everything We Do. We're Committed To Creating a Fulfilling Environment Where Individuals Can Develop And Succeed. As Part Of Our Team, You'll Enjoy
- 25 days annual leave, plus bank holidays
- Birthday off
- Early Finish Fridays
- Health cash plan
- Employee discounts
- Hybrid working
- Wellness programmes
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StudySmarter Expert Advice🤫
We think this is how you could land e-Commerce Administrator in Birmingham
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Sil-Mid Limited are looking for when hiring for a e-Commerce Administrator.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Sil-Mid Limited for the e-Commerce Administrator, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Sil-Mid Limited as a e-Commerce Administrator, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Sil-Mid Limited’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a e-Commerce Administrator.
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Sil-Mid Limited, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Sil-Mid Limited's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Sil-Mid Limited. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Sil-Mid Limited
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Sil-Mid Limited uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Sil-Mid Limited. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
