The Customer and Sales Support Administrator is a proactive individual who thrives in a technical, fast paced and customer focused environment. This role offers the opportunity to impact customer satisfaction and operational performance for an experienced individual in construction, M&E or industrial supply chains.
The success of the role lies in understanding technical products, coordinating multi-step workflows and delivering exceptional service to our clients.
KEY DUTIES & RESPONSIBILITIES
Sales and Customer Support
- Manage customer enquiries and provide high quality support
- Process quotations, sales orders, invoices, delivery notes and delivery updates
- Communicate effectively with customers and internal teams to ensure timely, accurate information
Operational Support
- Support project documentation and handle technical queries
- Use ERP and CRM systems for stock data, pricing, order tracking and record management.
- Liaise with internal stakeholders to ensure accurate information for site-related orders.
Office and Administrative Excellence
- Maintain records, documentation and compliance related files.
- Provide administrative support across the business as required
- Assist with general office tasks, including data entry, reporting and internal communications.
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Sales Office Assistant in Milton Keynes employer: Sikla UK LTD
As a Fabrication & Warehouse Operative, you will be part of a dynamic team that values precision and efficiency in a supportive work environment. Our company prioritises employee growth through ongoing training and development opportunities, ensuring you can advance your skills while contributing to high-quality production processes. Located in a state-of-the-art facility, we foster a culture of collaboration and safety, making it an excellent place for those seeking meaningful and rewarding employment.
