Retail & Trade Counter Manager - Milton Keynes

Retail & Trade Counter Manager - Milton Keynes

Milton Keynes Full-Time 30000 - 42000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead daily operations at a new trade counter, ensuring excellent customer service and sales targets.
  • Company: Join Sikla UK & Ireland, a growing company in the piping products industry.
  • Benefits: Enjoy 25 days annual leave, private healthcare, gym membership, and free onsite refreshments.
  • Other info: Continuous training and a supportive work environment await you!
  • Why this job: Be part of a dynamic team, drive local business growth, and promote a reputable brand.
  • Qualifications: 2+ years in retail or trade, strong knowledge of piping systems, and excellent communication skills.

The predicted salary is between 30000 - 42000 £ per year.

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Sikla UK & Ireland is excited to set up a new trade counter in Milton Keynes, offering pipe-fitting products to local MEP contractors. This is a unique opportunity for an individual with retail experience in the industry to lead and manage a new business unit, helping to drive sales and establish a strong presence in the local market.

TheTrade Counter Managerwill oversee the daily operations of the trade counter, ensuring excellent customer service, effective inventory management, and achievement of sales targets. This role requires strong knowledge of electrical and piping systems and the ability to coordinate with various departments to ensure smooth operations and profitability.

You will be the main point of contact for everything related to the Sikla trade counter in Milton Keynes and will play a key role in promoting the Sikla brand to local contractors.

Your Duties and Responsibilities

  • Customer Engagement: Understand customers' requirements and provide expert advice on products and services to ensure a positive customer experience.
  • Order Processing & Payments: Handle order processing, payment collection, sales documentation, and cash reconciliation in line with company policies.
  • Stock Control & Management: Implement stock control measures, ensuring inventory levels are accurate and products are always available for customers.Identify resource needs and make qualified proposals to management regarding required investments and stock levels to ensure efficiency.
  • Product Feedback: Gather customer feedback on products and relay replenishment needs and suggestions for new products to the appropriate internal teams.
  • Product Displays: Organize and maintain product displays, ensuring items are well-presented and accessible to customers.
  • Marketing: Collaborate with the Marketing team to promote the new trade counter and drive customer engagement, including participation in sales promotions and events.
  • Brand Promotion: Actively promote the Sikla brand to the local market and contractors, driving business growth and expanding the customer base.

Your Profile

  • Experience: Minimum of 2 years’ experience in a retail or trade environment, ideally within the piping and fittings industry.
  • Technical Skills: Proficiency in Microsoft Suite and ERP software applications.
  • Commercial Acumen: Clear understanding of how to develop and deliver commercial strategies that meet sales targets and customer needs.
  • Sales & Organizational Skills: Strong ability to manage both sales targets and operational efficiency, with excellent organizational skills.
  • Communication: Exceptional communication and interpersonal skills, with a focus on delivering outstanding customer service.
  • Industry Knowledge: In-depth knowledge of piping systems, fittings, and related products.
  • Adaptability: Ability to thrive in a fast-paced, dynamic work environment with a proactive, solutions-oriented mindset.

Package

  • 25 days annual leave (+ bank holidays)
  • Onsite free refreshments and regular staff lunches
  • Entitlement to Private Healthcare & Local Gym Membership
  • Supportive working environment and continuous training in an international environment

We look forward to hearing from you!

You will find more information about Sikla and its Team on ourwebsite,careers pageandLinkedIn.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Sales and Business Development

  • Industries

    Construction

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Retail & Trade Counter Manager - Milton Keynes employer: SIKLA UK & Ireland

At Sikla UK & Ireland, we pride ourselves on being an exceptional employer, offering a supportive work environment that fosters employee growth and development. As the Retail & Trade Counter Manager in Milton Keynes, you will enjoy competitive benefits such as private healthcare, gym membership, and regular team lunches, all while leading a new trade counter that plays a vital role in our local community. Join us to make a meaningful impact in the piping and fittings industry, where your expertise will be valued and your contributions recognised.

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Contact Details:

SIKLA UK & Ireland Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Retail & Trade Counter Manager - Milton Keynes

Tip Number 1

Familiarise yourself with Sikla's product range and the specific needs of local MEP contractors. This knowledge will help you engage effectively with customers and demonstrate your expertise during any discussions.

Tip Number 2

Network with professionals in the piping and fittings industry, especially those in the Milton Keynes area. Attend local trade events or join relevant online forums to build connections that could give you an edge in understanding the market.

Tip Number 3

Showcase your leadership skills by discussing past experiences where you've successfully managed a team or project. Highlighting your ability to drive sales and improve customer service will resonate well with the hiring team.

Tip Number 4

Prepare to discuss how you would implement effective stock control measures. Having a clear strategy for inventory management can set you apart as a candidate who understands the operational side of running a trade counter.

We think you need these skills to ace Retail & Trade Counter Manager - Milton Keynes

Customer Engagement
Order Processing
Inventory Management
Technical Knowledge of Piping Systems
Sales Strategy Development
Communication Skills
Interpersonal Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights relevant retail and trade experience, especially in the piping and fittings industry. Use specific examples to demonstrate your sales achievements and customer service skills.

Craft a Compelling Cover Letter:Write a cover letter that showcases your understanding of the role and the company. Mention your experience with inventory management and customer engagement, and explain how you can contribute to establishing the new trade counter.

Highlight Technical Skills:Emphasise your proficiency in Microsoft Suite and any ERP software you've used. If you have knowledge of electrical and piping systems, make sure to include that as well, as it’s crucial for this position.

Showcase Communication Skills:In your application, provide examples of how you've successfully engaged with customers and resolved issues. Strong communication is key for this role, so highlight any relevant experiences that demonstrate your interpersonal skills.

How to prepare for a job interview at SIKLA UK & Ireland

Showcase Your Retail Experience

Make sure to highlight your previous retail or trade experience, especially if it's within the piping and fittings industry. Be prepared to discuss specific examples of how you've driven sales and managed operations in a similar role.

Demonstrate Product Knowledge

Since this role requires in-depth knowledge of electrical and piping systems, brush up on relevant products and their applications. Being able to provide expert advice during the interview will show that you're well-prepared and knowledgeable.

Emphasise Customer Engagement Skills

The role involves significant customer interaction, so be ready to discuss how you've successfully engaged with customers in the past. Share examples of how you've handled customer feedback and improved service delivery.

Prepare for Operational Questions

Expect questions about inventory management and stock control. Think about how you've implemented effective measures in previous roles and be ready to suggest ideas for maintaining efficiency at the new trade counter.