At a Glance
- Tasks: Manage customer inquiries, process orders, and support project documentation.
- Company: Growing international company in Milton Keynes with a focus on innovation.
- Benefits: Competitive benefits, training opportunities, and a supportive work environment.
- Why this job: Join a dynamic team and enhance customer satisfaction while developing your skills.
- Qualifications: 2+ years in sales or customer service, strong ERP and Microsoft Office skills.
- Other info: Proactive mindset and excellent communication skills are essential for success.
The predicted salary is between 30000 - 42000 £ per year.
A growing international company in Milton Keynes is seeking a Sales and Customer Support Specialist to enhance their operations. This role requires 2+ years of experience in sales administration or customer service within technical environments.
Candidates should possess strong ERP and Microsoft Office skills, excellent communication and organization abilities, and a proactive mindset.
The position involves managing customer inquiries, processing orders, supporting project documentation, and collaborating with teams to improve customer satisfaction.
Competitive benefits and training opportunities are offered.
Technical Sales & Customer Support Specialist in Milton Keynes employer: Sikla Group
Contact Detail:
Sikla Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Sales & Customer Support Specialist in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Technical Sales & Customer Support Specialist role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its products, and be ready to discuss how your experience aligns with their needs. Practise common interview questions, especially around customer service and technical sales scenarios.
✨Tip Number 3
Show off your skills! If you’ve got strong ERP and Microsoft Office skills, make sure to highlight these during your conversations. Bring examples of how you've used these tools to improve processes or customer satisfaction in past roles.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for passionate individuals to join our team. By applying directly, you’ll ensure your application gets the attention it deserves and you’ll be one step closer to landing that dream job.
We think you need these skills to ace Technical Sales & Customer Support Specialist in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in sales administration or customer service, especially in technical environments. We want to see how your skills align with the role, so don’t be shy about showcasing your ERP and Microsoft Office expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Technical Sales & Customer Support Specialist role. Share specific examples of how you've managed customer inquiries and improved satisfaction in previous roles.
Show Off Your Communication Skills: Since excellent communication is key for this position, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors. We love attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team at StudySmarter!
How to prepare for a job interview at Sikla Group
✨Know Your Tech
Brush up on your technical knowledge related to the products or services the company offers. Be ready to discuss how your experience in sales administration or customer service has equipped you to handle technical inquiries effectively.
✨Showcase Your ERP Skills
Since strong ERP skills are a must, prepare to talk about your experience with these systems. Think of specific examples where you've used ERP software to streamline processes or improve customer satisfaction.
✨Communication is Key
Demonstrate your excellent communication abilities by practising clear and concise responses. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing past experiences in customer support.
✨Be Proactive
Exhibit your proactive mindset by preparing questions that show your interest in improving customer satisfaction. Ask about the company's current challenges and how you can contribute to enhancing their operations.