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- Tasks: Support sales and customer service in a fast-paced, technical environment.
- Company: Join Sikla UK, a growing international team in Milton Keynes.
- Benefits: Enjoy 25 days annual leave, free refreshments, and private healthcare options.
- Why this job: Make a real impact in construction and engineering while developing your skills.
- Qualifications: 2+ years in sales support or customer service, ideally in technical fields.
- Other info: Collaborative culture with opportunities for training and career growth.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Be part of a fast‑growing international team. At Sikla UK, we are expanding our team in Milton Keynes and looking for someone who thrives in a technical, fast‑paced, and customer‑centric environment. If you have a background in sales administration, customer service, or project support—especially within construction, M&E, or industrial supply chains—this role offers you the chance to join a company where your expertise genuinely adds value.
This position places you at the heart of operations—supporting both commercial activity and technical project execution. You will work closely with our Sales, Supply Chain, and Engineering teams on a wide variety of customer enquiries, quotations, orders, logistics coordination, and technical documentation.
You’ll be joining a supportive team where your ability to understand technical products, coordinate multi‑step workflows, and provide proactive service will have a direct impact on customer satisfaction and business performance.
Your duties and key responsibilities
- Sales & Customer Support
- Managing customer enquiries and providing first‑class support
- Processing quotations, sales orders, invoices, and delivery updates
- Communicating with customers and internal teams to keep information flowing seamlessly
- Operational Support
- Supporting project‑related documentation and technical queries (training provided)
- Working with ERP systems, CRM, stock data, pricing, and order tracking
- Liaising with other teams to ensure accurate information for site‑related orders
- Office & Administrative Excellence
- Maintaining records, documentation, and compliance‑related files
- Supporting other business administrative tasks, as needed
- Coordinating general office tasks—data entry, reporting, and internal communications
Your Profile
- 2+ years’ experience in sales administration, customer service, technical sales support, or order processing
- Experience in B2B environments, ideally in construction, M&E, industrial supplies, or technical products
- Strong ERP and Microsoft Office skills
- Excellent communication, organisation, and problem‑solving abilities
- A proactive mindset and the ability to manage multiple priorities with accuracy
- An interest in technical products or engineering (full training provided)
- Availability to occasionally travel to Milton Keynes for training
Why Join Sikla UK
- A stable, growing company with a strong reputation in the construction and M&E sectors
- A collaborative environment where your contribution matters
- Exposure to technical, engineering, and supply chain processes
- Opportunities for development (product training, internal mobility, and skills growth)
- Working hours: 8 AM - 5 PM (Mon-Thu) | 8 AM - 3 PM (Fri)
- 25 days annual leave (+ bank holidays)
- Onsite free refreshments and regular staff lunches
- Possibility of enrolling with Private Healthcare & Local Gym Membership
If you are interested in this position, please submit your application for consideration. We look forward to hearing from you!
Customer and Sales Support in Milton Keynes employer: Sikla Group
Contact Detail:
Sikla Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer and Sales Support in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their values and how your skills can contribute to their success. This will help you stand out as a candidate who genuinely cares about the role.
✨Tip Number 3
Practice your communication skills! Since this role involves customer support, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to build confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Sikla UK.
We think you need these skills to ace Customer and Sales Support in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in sales administration or customer service, especially if it relates to construction or technical products. We want to see how you can add value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how your experience aligns with our needs. Be sure to mention any relevant projects or achievements that showcase your proactive mindset and problem-solving abilities.
Showcase Your Communication Skills: Since this role involves liaising with customers and internal teams, it's crucial to demonstrate your excellent communication skills. Whether it's in your CV, cover letter, or any additional documents, make sure your writing is clear, concise, and professional—just like we do at Sikla!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, you’ll find more information about Sikla and our amazing team there!
How to prepare for a job interview at Sikla Group
✨Know Your Stuff
Make sure you brush up on the technical products and services that Sikla offers. Understanding the basics of construction, M&E, and industrial supply chains will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Experience
Prepare specific examples from your past roles in sales administration or customer service. Highlight how you've managed customer enquiries, processed orders, or supported projects. This will demonstrate your relevant experience and how it aligns with what Sikla is looking for.
✨Practice Communication Skills
Since this role involves a lot of communication with both customers and internal teams, practice articulating your thoughts clearly. You might want to do mock interviews with a friend or family member to get comfortable discussing your experiences and answering common interview questions.
✨Be Proactive and Positive
During the interview, convey your proactive mindset and ability to manage multiple priorities. Share instances where you've gone above and beyond to ensure customer satisfaction or streamlined processes. A positive attitude can make a big difference in how you're perceived!