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For Companies At a Glance
- Tasks: Support sales and technical projects while managing customer enquiries and orders.
- Company: Join Sikla UK, a fast-growing international team in the construction sector.
- Benefits: Enjoy competitive pay, 25 days leave, free refreshments, and private healthcare options.
- Why this job: Make a real impact in a collaborative environment with opportunities for growth.
- Qualifications: 2+ years in sales support or customer service, ideally in construction or technical fields.
- Other info: Full training provided; dynamic role with exposure to engineering and supply chain processes.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Be part of a fast‑growing international team. At Sikla UK, we are expanding our team in Belfast and looking for someone who thrives in a technical, fast‑paced, and customer‑centric environment. If you have a background in sales administration, customer service, or project support—especially within construction, M&E, or industrial supply chains—this role offers you the chance to join a company where your expertise genuinely adds value.
The Role
This position places you at the heart of operations - supporting both commercial activity and technical project execution. You will work closely with our Sales, Supply Chain, and Engineering teams on a wide variety of customer enquiries, quotations, orders, logistics coordination, and technical documentation. You will be joining a supportive team where your ability to understand technical products, coordinate multi‑step workflows, and provide proactive service will have a direct impact on customer satisfaction and business performance.
Your duties and key responsibilities
- Managing customer enquiries and providing first‑class support
- Processing quotations, sales orders, invoices, and delivery updates
- Communicating with customers and internal teams to keep information flowing seamlessly
- Supporting project‑related documentation and technical queries (training provided)
- Working with ERP systems, CRM, stock data, pricing, and order tracking
- Liaising with other teams to ensure accurate information for site‑related orders
- Maintaining records, documentation, and compliance‑related files
- Supporting other business administrative tasks, as needed
- Coordinating general office tasks—data entry, reporting, and internal communications
Your Profile
- 2+ years’ experience in sales administration, customer service, technical sales support, or order processing
- Experience in B2B environments, ideally in construction, M&E, industrial supplies, or technical products
- Strong ERP and Microsoft Office skills
- Excellent communication, organisation, and problem‑solving abilities
- A proactive mindset and the ability to manage multiple priorities with accuracy
- An interest in technical products or engineering (full training provided)
- Availability to occasionally travel to Milton Keynes for training
Why Join Sikla UK
When you become part of Sikla, you join an international group recognised for engineering innovation and high‑quality modular support systems used worldwide in commercial, industrial, and infrastructure projects.
Our Offer:
- A stable, growing company with a strong reputation in the construction and M&E sectors
- A collaborative environment where your contribution matters
- Exposure to technical, engineering, and supply chain processes
- Opportunities for development (product training, internal mobility, and skills growth)
Working hours: 7.45 AM - 4.45 PM (Mon-Thu) | 7.45 AM - 2.45 PM (Fri)
25 days annual leave (+ bank holidays)
Onsite free refreshments and regular staff lunches
Possibility of enrolling with Private Healthcare & Local Gym Membership
If you are interested in this position, please submit your application for consideration. We look forward to hearing from you!
You will find more information about Sikla and its team on our website and LinkedIn page.
Customer & Sales Support in Belfast employer: Sikla Group
Contact Detail:
Sikla Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer & Sales Support in Belfast
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Show us you’re genuinely interested in Sikla and how you can contribute to our team!
✨Tip Number 3
Practice your communication skills. Whether it’s answering customer queries or discussing technical details, being clear and confident will set you apart from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows us you’re keen to join our awesome team.
We think you need these skills to ace Customer & Sales Support in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in sales administration or customer service, especially if it relates to construction or technical products. We want to see how you can add value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how your experience aligns with our needs. Be sure to mention any relevant projects or achievements that showcase your proactive mindset and problem-solving abilities.
Showcase Your Communication Skills: Since this role involves liaising with customers and internal teams, it's crucial to demonstrate your excellent communication skills. Whether it's in your CV, cover letter, or any additional documents, make sure your writing is clear, concise, and professional—just like we do at StudySmarter!
Apply Through Our Website: We encourage you to submit your application through our website for the best chance of being noticed. It’s straightforward and ensures your application goes directly to us. Plus, you’ll find more info about Sikla and our amazing team there!
How to prepare for a job interview at Sikla Group
✨Know Your Stuff
Make sure you brush up on the technical products and services that Sikla offers. Understanding the basics of construction, M&E, and industrial supply chains will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Experience
Prepare specific examples from your past roles in sales administration or customer service. Highlight how you've managed customer enquiries, processed orders, or supported project documentation. This will demonstrate your relevant experience and how it aligns with what Sikla is looking for.
✨Communication is Key
Since this role involves liaising with various teams and customers, practice clear and concise communication. Think about how you can convey complex information simply and effectively, as this will be crucial in ensuring smooth operations at Sikla.
✨Be Proactive
During the interview, express your proactive mindset. Share instances where you've taken the initiative to solve problems or improve processes. Sikla values team members who can manage multiple priorities and contribute positively to customer satisfaction.