Sales Office Assistant

Sales Office Assistant

Full-Time 30000 - 40000 ÂŁ / year (est.) No home office possible
Sikla Austria GesmbH

At a Glance

  • Tasks: Support sales operations and customer service in a fast-paced environment.
  • Company: Join Sikla UK, a growing international team in Milton Keynes.
  • Benefits: Enjoy 25 days annual leave, training opportunities, and a collaborative culture.
  • Other info: Gain exposure to engineering processes and enjoy career development opportunities.
  • Why this job: Make a real impact in a role that values your expertise and skills.
  • Qualifications: 2+ years in sales administration or customer service, ideally in technical fields.

The predicted salary is between 30000 - 40000 ÂŁ per year.

Be part of a fast‑growing international team. At Sikla UK, we are expanding our team in Milton Keynes and looking for someone who thrives in a technical, fast‑paced, and customer‑centric environment. If you have a background in sales administration, customer service, or project support—especially within construction, M&E, or industrial supply chains—this role offers you the chance to join a company where your expertise genuinely adds value.

The Role

This position places you at the heart of operations, supporting both commercial activity and technical project execution. You will work closely with our Sales, Supply Chain, and Engineering teams on a wide variety of customer enquiries, quotations, orders, logistics coordination, and technical documentation. You’ll be joining a supportive team where your ability to understand technical products, coordinate multi‑step workflows, and provide proactive service will have a direct impact on customer satisfaction and business performance.

Your duties and key responsibilities

  • Sales & Customer Support
    • Managing customer enquiries and providing first‑class support
    • Processing quotations, sales orders, invoices, and delivery updates
    • Communicating with customers and internal teams to keep information flowing seamlessly
  • Operational Support
    • Supporting project‑related documentation and technical queries (training provided)
    • Working with ERP systems, CRM, stock data, pricing, and order tracking
    • Liaising with other teams to ensure accurate information for site‑related orders
  • Office & Administrative Excellence
    • Maintaining records, documentation, and compliance‑related files
    • Supporting other business administrative tasks, as needed
    • Coordinating general office tasks—data entry, reporting, and internal communications

Your Profile

  • 2+ years’ experience in sales administration, customer service, technical sales support, or order processing
  • Experience in B2B environments, ideally in construction, M&E, industrial supplies, or technical products
  • Strong ERP and Microsoft Office skills
  • Excellent communication, organisation, and problem‑solving abilities
  • A proactive mindset and the ability to manage multiple priorities with accuracy
  • An interest in technical products or engineering (full training provided)

Why Join Sikla UK

When you become part of Sikla, you join an international group recognised for engineering innovation and high‑quality modular support systems used worldwide in commercial, industrial, and infrastructure projects.

Our Offer:

  • A stable, growing company with a strong reputation in the construction and M&E sectors
  • A collaborative environment where your contribution matters
  • Exposure to technical, engineering, and supply chain processes
  • Opportunities for development (product training, internal mobility, and skills growth)

Working hours: 8 AM - 5 PM (Mon-Thu) | 8 AM - 3 PM (Fri)

25 days annual leave (+

Sales Office Assistant employer: Sikla Austria GesmbH

At Sikla UK, we pride ourselves on being a dynamic and supportive employer in Milton Keynes, where your contributions directly enhance our customer-centric operations. With a strong focus on employee development, we offer extensive training opportunities and a collaborative work culture that values innovation and teamwork. Join us to be part of a stable, growing company in the construction and M&E sectors, where your expertise will truly make a difference.
Sikla Austria GesmbH

Contact Detail:

Sikla Austria GesmbH Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Office Assistant

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching Sikla UK and understanding their products and services. Show them you’re genuinely interested in the role and how you can contribute to their success. Tailor your answers to highlight your relevant experience in sales administration and customer service.

✨Tip Number 3

Practice your communication skills! Since this role involves liaising with various teams and customers, being clear and confident in your communication is key. Consider doing mock interviews with friends or using online resources to sharpen your skills.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Sikla team and ready to dive into a fast-paced environment.

We think you need these skills to ace Sales Office Assistant

Sales Administration
Customer Service
Project Support
Technical Product Understanding
Quotations Processing
Order Processing
ERP Systems
CRM Systems
Data Entry
Communication Skills
Organisation Skills
Problem-Solving Abilities
Multi-Priority Management
Technical Documentation

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in sales administration and customer service, especially if you've worked in construction or technical environments. We want to see how your skills align with what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the Sales Office Assistant role at Sikla UK and how your background makes you a perfect fit. Keep it friendly and professional!

Show Off Your Technical Skills: Since this role involves working with ERP systems and technical documentation, don’t forget to mention any relevant software skills you have. We love candidates who can hit the ground running!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Sikla Austria GesmbH

✨Know Your Stuff

Make sure you brush up on your knowledge of technical products and the construction industry. Familiarise yourself with common terms and processes in sales administration and customer service, as this will help you speak confidently about your experience and how it relates to the role.

✨Showcase Your Skills

Prepare specific examples from your past work that highlight your organisational skills, problem-solving abilities, and experience with ERP systems. Be ready to discuss how you've successfully managed multiple priorities and provided excellent customer support in a fast-paced environment.

✨Ask Smart Questions

Come prepared with thoughtful questions about the company and the role. This shows your genuine interest in Sikla UK and helps you understand how you can contribute to their success. Ask about team dynamics, training opportunities, or how they measure customer satisfaction.

✨Be Proactive and Positive

During the interview, demonstrate your proactive mindset by discussing how you take initiative in your work. Share examples of how you've gone above and beyond to ensure customer satisfaction or streamline processes. A positive attitude can make a big difference!

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