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- Tasks: Support sales and customer service in a fast-paced, technical environment.
- Company: Join Sikla UK, a growing international team in Milton Keynes.
- Benefits: Enjoy 25 days annual leave, free refreshments, and private healthcare options.
- Other info: Full training provided; dynamic role with exposure to engineering processes.
- Why this job: Make a real impact in a collaborative environment with opportunities for growth.
- Qualifications: 2+ years in sales administration or customer service, ideally in construction or technical fields.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Be part of a fast‑growing international team. At Sikla UK, we are expanding our team in Milton Keynes and looking for someone who thrives in a technical, fast‑paced, and customer‑centric environment. If you have a background in sales administration, customer service, or project support—especially within construction, M&E, or industrial supply chains—this role offers you the chance to join a company where your expertise genuinely adds value.
This position places you at the heart of operations, supporting both commercial activity and technical project execution. You will work closely with our Sales, Supply Chain, and Engineering teams on a wide variety of customer enquiries, quotations, orders, logistics coordination, and technical documentation.
You’ll be joining a supportive team where your ability to understand technical products, coordinate multi‑step workflows, and provide proactive service will have a direct impact on customer satisfaction and business performance.
Your duties and key responsibilities:
- Managing customer enquiries and providing first‑class support
- Processing quotations, sales orders, invoices, and delivery updates
- Communicating with customers and internal teams to keep information flowing seamlessly
- Supporting project‑related documentation and technical queries (training provided)
- Working with ERP systems, CRM, stock data, pricing, and order tracking
- Liaising with other teams to ensure accurate information for site‑related orders
- Maintaining records, documentation, and compliance‑related files
- Supporting other business administrative tasks, as needed
- Coordinating general office tasks—data entry, reporting, and internal communications
Your Profile:
- 2+ years’ experience in sales administration, customer service, technical sales support, or order processing
- Experience in B2B environments, ideally in construction, M&E, industrial supplies, or technical products
- Strong ERP and Microsoft Office skills
- Excellent communication, organisation, and problem‑solving abilities
- A proactive mindset and the ability to manage multiple priorities with accuracy
- An interest in technical products or engineering (full training provided)
Why Join Sikla UK:
- A stable, growing company with a strong reputation in the construction and M&E sectors
- A collaborative environment where your contribution matters
- Exposure to technical, engineering, and supply chain processes
- Opportunities for development (product training, internal mobility, and skills growth)
- Working hours: 8 AM - 5 PM (Mon-Thu) | 8 AM - 3 PM (Fri)
- 25 days annual leave (+ bank holidays)
- Onsite free refreshments and regular staff lunches
- Possibility of enrolling with Private Healthcare & Local Gym Membership
If you are interested in this position, please submit your application for consideration. We look forward to hearing from you!
Customer and Sales Support in Milton Keynes employer: Sikla Austria GesmbH
Contact Detail:
Sikla Austria GesmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer and Sales Support in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Sikla UK and understanding their products and services. Show them you’re not just another candidate; demonstrate your passion for the role and how your skills can make a difference.
✨Tip Number 3
Practice your communication skills! Since this role is all about customer support, being able to articulate your thoughts clearly and confidently will set you apart. Role-play common scenarios with a friend to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Sikla UK.
We think you need these skills to ace Customer and Sales Support in Milton Keynes
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in sales administration and customer service, especially if you've worked in construction or technical environments. We want to see how your skills align with what we're looking for!
Showcase Your Communication Skills: Since this role involves a lot of interaction with customers and internal teams, it's crucial to demonstrate your excellent communication abilities. Use clear and concise language in your application to reflect how you can keep information flowing seamlessly.
Highlight Technical Knowledge: If you have any experience with technical products or engineering, make sure to mention it! We value candidates who can understand and support our technical offerings, so don’t shy away from showcasing your relevant knowledge.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, you’ll find more info about Sikla and our team there!
How to prepare for a job interview at Sikla Austria GesmbH
✨Know Your Stuff
Make sure you brush up on the technical products and services that Sikla offers. Understanding the basics of construction, M&E, and industrial supply chains will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Experience
Prepare specific examples from your past roles in sales administration or customer service. Highlight how you've managed customer enquiries, processed orders, or supported projects. This will demonstrate your ability to thrive in a fast-paced environment.
✨Communication is Key
Practice clear and concise communication. Since you'll be liaising with various teams and customers, being able to articulate your thoughts effectively will set you apart. Consider doing mock interviews to refine your responses.
✨Ask Smart Questions
At the end of the interview, have a few insightful questions ready about the team dynamics, training opportunities, or the company's future projects. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.