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For Companies At a Glance
- Tasks: Support sales and customer service in a fast-paced, technical environment.
- Company: Join Sikla UK, a growing international team in Milton Keynes.
- Benefits: Enjoy 25 days annual leave, training opportunities, and a collaborative culture.
- Other info: Gain exposure to engineering processes and enjoy excellent career development opportunities.
- Why this job: Make a real impact in a role that values your expertise and skills.
- Qualifications: 2+ years in sales administration or customer service, ideally in construction or technical fields.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Be part of a fast‑growing international team. At Sikla UK, we are expanding our team in Milton Keynes and looking for someone who thrives in a technical, fast‑paced, and customer‑centric environment. If you have a background in sales administration, customer service, or project support—especially within construction, M&E, or industrial supply chains—this role offers you the chance to join a company where your expertise genuinely adds value.
The Role
This position places you at the heart of operations, supporting both commercial activity and technical project execution. You will work closely with our Sales, Supply Chain, and Engineering teams on a wide variety of customer enquiries, quotations, orders, logistics coordination, and technical documentation. You’ll be joining a supportive team where your ability to understand technical products, coordinate multi‑step workflows, and provide proactive service will have a direct impact on customer satisfaction and business performance.
Your duties and key responsibilities
- Managing customer enquiries and providing first‑class support
- Processing quotations, sales orders, invoices, and delivery updates
- Communicating with customers and internal teams to keep information flowing seamlessly
- Supporting project‑related documentation and technical queries (training provided)
- Working with ERP systems, CRM, stock data, pricing, and order tracking
- Liaising with other teams to ensure accurate information for site‑related orders
- Maintaining records, documentation, and compliance‑related files
- Supporting other business administrative tasks, as needed
- Coordinating general office tasks—data entry, reporting, and internal communications
Your Profile
- 2+ years’ experience in sales administration, customer service, technical sales support, or order processing
- Experience in B2B environments, ideally in construction, M&E, industrial supplies, or technical products
- Strong ERP and Microsoft Office skills
- Excellent communication, organisation, and problem‑solving abilities
- A proactive mindset and the ability to manage multiple priorities with accuracy
- An interest in technical products or engineering (full training provided)
Why Join Sikla UK
When you become part of Sikla, you join an international group recognised for engineering innovation and high‑quality modular support systems used worldwide in commercial, industrial, and infrastructure projects.
Our Offer:
- A stable, growing company with a strong reputation in the construction and M&E sectors
- A collaborative environment where your contribution matters
- Exposure to technical, engineering, and supply chain processes
- Opportunities for development (product training, internal mobility, and skills growth)
- Working hours: 8 AM - 5 PM (Mon-Thu) | 8 AM - 3 PM (Fri)
- 25 days annual leave
Customer and Sales Support employer: Sikla Austria GesmbH
Contact Detail:
Sikla Austria GesmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer and Sales Support
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching Sikla UK and understanding their products and services. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your communication skills! Since this role involves a lot of customer interaction, being able to articulate your thoughts clearly will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you’re keen to join our team at Sikla UK.
We think you need these skills to ace Customer and Sales Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in sales administration or customer service, especially if it relates to construction or technical products. We want to see how you can add value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how your experience aligns with our needs. Be sure to mention any relevant projects or achievements that showcase your proactive mindset and problem-solving abilities.
Showcase Your Technical Skills: Since this role involves technical project execution, don’t forget to mention your familiarity with ERP systems and Microsoft Office. If you have experience with technical documentation or logistics coordination, make that clear—it's what we’re looking for!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our fast-growing team at Sikla UK!
How to prepare for a job interview at Sikla Austria GesmbH
✨Know Your Stuff
Make sure you brush up on the technical products and services that Sikla UK offers. Familiarise yourself with common terms in construction, M&E, and industrial supply chains. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Experience
Prepare specific examples from your past roles in sales administration or customer service that highlight your problem-solving skills and ability to manage multiple priorities. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Ask Smart Questions
Come prepared with insightful questions about the team dynamics, project workflows, and how success is measured in the role. This shows that you’re not just interested in the job, but also in how you can contribute to the company’s goals.
✨Be Proactive and Positive
Demonstrate your proactive mindset by discussing how you've taken initiative in previous roles. A positive attitude can go a long way, especially in a customer-centric environment like Sikla UK. Show them you’re ready to tackle challenges head-on!