Global Export Customer Care Coordinator in Redditch

Global Export Customer Care Coordinator in Redditch

Redditch Full-Time 27000 - 33000 £ / year (est.) On-site
S

At a Glance

  • Tasks: Coordinate international orders from enquiry to delivery, ensuring smooth communication and compliance.
  • Company: Join Sika, a leading global company with a focus on innovation and teamwork.
  • Benefits: Enjoy competitive pay, career development opportunities, and a supportive work environment.
  • Other info: Dynamic role with opportunities to collaborate across various departments.
  • Why this job: Be a vital part of improving export processes and enhancing customer satisfaction.
  • Qualifications: Strong organisational skills and a passion for customer service are essential.

The predicted salary is between 27000 - 33000 £ per year.

Sika is seeking an organised Export Customer Services coordinator to join our UK team, coordinating orders from enquiry through dispatch and delivery follow-up.

You will work with sales, planning, warehousing and logistics to ensure accurate orders, clear communication and compliant export documentation for international shipments.

In this role you’ll proactively manage lead times, delays and solutions, contribute to OTIF delivery performance and play a key part in improving export processes.

Global Export Customer Care Coordinator in Redditch employer: Sika AG

As a Warehouse Operative, you will be part of a dynamic and supportive team that values collaboration and safety. Our commitment to employee development means you'll receive comprehensive training and have clear pathways for career advancement within our global company. Enjoy a rewarding work culture where your contributions are recognised, and you can take pride in delivering excellent customer service while maintaining high standards in our warehouse operations.

S

Contact Details:

Sika AG Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Global Export Customer Care Coordinator in Redditch

✨Get Involved in Industry Events

Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Sika AG and learning about the latest trends in the industry.

✨Leverage Online Communities

Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Sika AG!

✨Showcase Your Skills with a Portfolio

Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.

✨Apply Directly Through Our Website

Don't forget the power of applying directly through our website! A lot of companies like Sika AG keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.

We think you need these skills to ace Global Export Customer Care Coordinator in Redditch

Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Team Collaboration
Organisational Skills
Relationship Building

Some tips for your application 🫡

Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.

Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.

Tailor Your Cover Letter to Sika AG:This is your chance to really connect with the team at Sika AG. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!

Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.

How to prepare for a job interview at Sika AG

✨Know Your Logistics Tools

Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Sika AG.

✨Perfect Your Problem-Solving Skills

Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.

✨Show Your Team Spirit

Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Sika AG that you're a team player!

✨Understand the Big Picture

Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Sika AG. Show them you’re not just focused on the day-to-day but also have a strategic mindset!