At a Glance
- Tasks: Coordinate sales processes, manage customer enquiries, and ensure smooth project completion.
- Company: Join Signs Express Bedford, part of a leading signage network with a stellar reputation.
- Benefits: Enjoy a competitive salary, 28 days holiday, and a friendly team environment.
- Other info: Flexible part-time hours, perfect for students looking to gain valuable experience.
- Why this job: Be the face of our business and make a real impact on customer satisfaction.
- Qualifications: Strong communication skills and a proactive approach to customer service are essential.
The predicted salary is between 12 - 15 € per hour.
We are looking for a part-time Sales Coordinator preferably with sign industry experience to join our team at Signs Express Bedford and play a pivotal role. As Sales Coordinator, you will play a key role in the sales process from first enquiry through to project completion. You will be a central point of contact for customers, helping to understand their requirements, discussing various options, coordinate quotes, liaise with internal teams and ensure every customer receives a professional, responsive and helpful service. This role would suit someone who enjoys working in a busy, varied environment and has strong communication, organisation and customer service skills.
Location: Signs Express Bedford, 13 Triumph Way, Woburn Road Industrial Estate, Kempston, Bedford, MK42 7QB
Salary: Dependent on experience
Working Hours: Part-time position, Monday-Friday 9:00am-2:00pm
About Us: As an established business, we are part of the UK and Ireland’s leading signage and graphics network with an excellent reputation for bespoke solutions, delivered with excellent customer care.
About the Role: Working across various industry sectors, you will be an excellent communicator, managing the front end of the sales cycle and be a key face in the business. You will be expected to use all outbound sales channels to nurture existing business and drive new business opportunities.
Duties Include:
- Build strong relationships with new and existing customers, engaging professionally to understand their needs and exceed expectations.
- Respond promptly to incoming enquiries by phone, email and online channels, ensuring a positive impression and high standard of customer service.
- Generate leads, identify new business opportunities and contribute to the delivery of sales targets.
- Gather customer requirements and carry out consultation.
- Prepare, issue and follow up quotations using the company quotation system, including routine customer contact.
- Coordinate artwork approvals, order confirmations, project timelines and customer updates to ensure a seamless customer journey.
- Liaise with design, production and installation teams to ensure projects progress smoothly from enquiry through to completion.
- Maintain accurate customer records, job information, pipeline updates and internal system data.
- Develop and support a strategic sales plan aligned with business objectives to grow the local customer base.
- Support the Centre Owner and wider team with day-to-day administration, local marketing, customer retention activity and wider business operations as required.
About You: We are looking for someone who is confident, organised and enjoys dealing with people. You do not need to have worked in signage before, although experience in sales coordination, customer service, print, graphics, manufacturing or a similar project-led environment would be beneficial.
You will ideally have:
- Strong communication skills, both written and verbal.
- Excellent attention to detail.
- A confident and friendly telephone manner.
- Good organisation and time management skills.
- The ability to manage multiple enquiries and tasks at once.
- A proactive approach to customer service and problem-solving.
- Confidence using email, CRM systems, Microsoft Office or similar software.
- A positive, team-focused attitude.
- An interest in branding, signage, print, graphics or visual communications.
Uniform provided. 28 days holiday allowance pro rata inclusive of bank holidays. Christmas and New Year closure to allow time with friends and family. Whilst we aim to get back to all applicants, due to volumes, if you have not heard from us within two weeks of the closing date, you will have been unsuccessful.
Part-Time Sales Coordinator in Kempston employer: Signs Express
At Signs Express Bedford, we pride ourselves on being a supportive and dynamic employer, offering a part-time Sales Coordinator role that allows you to thrive in a busy environment while building strong relationships with customers. Our team-oriented culture fosters professional growth, and with benefits like a generous holiday allowance and a festive closure, we ensure our employees enjoy a healthy work-life balance. Join us to be part of a leading signage network where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Sales Coordinator in Kempston
✨Tip Number 1
Get to know the company inside out! Research Signs Express Bedford, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and enthusiasm for the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about connecting with customers, try role-playing common scenarios with a friend. It’ll help you feel more confident and ready to impress during interviews.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips on the interview process and what it’s really like to work at Signs Express Bedford.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to dive into the sales world.
We think you need these skills to ace Part-Time Sales Coordinator in Kempston
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Sales Coordinator role. Highlight any relevant experience in sales coordination or customer service, and don’t forget to mention your communication skills – they’re key for this position!
Show Your Enthusiasm:Let your passion for the signage industry shine through in your application. We love candidates who are excited about the role and can convey that energy in their writing. A little enthusiasm goes a long way!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate applicants who can communicate effectively, just like we do with our customers.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way to ensure it reaches us quickly and securely. Plus, you’ll get to see more about what we do at Signs Express Bedford!
How to prepare for a job interview at Signs Express
✨Know the Company
Before your interview, take some time to research Signs Express Bedford. Understand their services, values, and what sets them apart in the signage industry. This knowledge will help you tailor your responses and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Sales Coordinator, strong communication is key. Prepare examples of how you've effectively communicated with customers or teams in the past. Be ready to demonstrate your friendly telephone manner and how you handle enquiries professionally.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and customer service skills. Think of scenarios where you've had to manage multiple tasks or resolve customer issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready to ask the interviewer. Inquire about the team dynamics, the sales process, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
