At a Glance
- Tasks: Coordinate sales processes, manage customer enquiries, and ensure smooth project completion.
- Company: Join Signs Express Bedford, a leader in signage and graphics with a stellar reputation.
- Benefits: Enjoy a competitive salary, 28 days holiday, and a friendly team environment.
- Other info: Part-time hours, perfect for students or those seeking flexible work.
- Why this job: Be the face of our business and make a real impact on customer satisfaction.
- Qualifications: Strong communication skills and a proactive approach to customer service are essential.
The predicted salary is between 12 - 15 £ per hour.
We are looking for a part-time Sales Coordinator preferably with sign industry experience to join our team at Signs Express Bedford and play a pivotal role. As Sales Coordinator, you will play a key role in the sales process from first enquiry through to project completion. You will be a central point of contact for customers, helping to understand their requirements, discussing various options, coordinate quotes, liaise with internal teams and ensure every customer receives a professional, responsive and helpful service. This role would suit someone who enjoys working in a busy, varied environment and has strong communication, organisation and customer service skills.
Location: Signs Express Bedford, 13 Triumph Way, Woburn Road Industrial Estate, Kempston, Bedford, MK42 7QB
Salary: Dependent on experience
Working Hours: Part-time position, Monday-Friday 9:00am-2:00pm
About Us: As an established business, we are part of the UK and Ireland’s leading signage and graphics network with an excellent reputation for bespoke solutions, delivered with excellent customer care.
About the Role: Working across various industry sectors, you will be an excellent communicator, managing the front end of the sales cycle and be a key face in the business. You will be expected to use all outbound sales channels to nurture existing business and drive new business opportunities.
Duties Include:
- Build strong relationships with new and existing customers, engaging professionally to understand their needs and exceed expectations.
- Respond promptly to incoming enquiries by phone, email and online channels, ensuring a positive impression and high standard of customer service.
- Generate leads, identify new business opportunities and contribute to the delivery of sales targets.
- Gather customer requirements and carry out consultation.
- Prepare, issue and follow up quotations using the company quotation system, including routine customer contact.
- Coordinate artwork approvals, order confirmations, project timelines and customer updates to ensure a seamless customer journey.
- Liaise with design, production and installation teams to ensure projects progress smoothly from enquiry through to completion.
- Maintain accurate customer records, job information, pipeline updates and internal system data.
- Develop and support a strategic sales plan aligned with business objectives to grow the local customer base.
- Support the Centre Owner and wider team with day-to-day administration, local marketing, customer retention activity and wider business operations as required.
About You: We are looking for someone who is confident, organised and enjoys dealing with people. You do not need to have worked in signage before, although experience in sales coordination, customer service, print, graphics, manufacturing or a similar project-led environment would be beneficial.
You will ideally have:
- Strong communication skills, both written and verbal.
- Excellent attention to detail.
- A confident and friendly telephone manner.
- Good organisation and time management skills.
- The ability to manage multiple enquiries and tasks at once.
- A proactive approach to customer service and problem-solving.
- Confidence using email, CRM systems, Microsoft Office or similar software.
- A positive, team-focused attitude.
- An interest in branding, signage, print, graphics or visual communications.
Uniform provided. 28 days holiday allowance pro rata inclusive of bank holidays. Christmas and New Year closure to allow time with friends and family. Whilst we aim to get back to all applicants, due to volumes, if you have not heard from us within two weeks of the closing date, you will have been unsuccessful.
Part-Time Sales Coordinator - Bedford employer: Signs Express Ltd.
At Signs Express Bedford, we pride ourselves on fostering a supportive and dynamic work environment where our employees can thrive. As a part-time Sales Coordinator, you will benefit from flexible working hours, a friendly team culture, and opportunities for professional growth within the UK's leading signage network. With a focus on excellent customer care and a commitment to employee well-being, we ensure that every team member feels valued and empowered to contribute to our success.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Sales Coordinator - Bedford
✨Tip Number 1
Get to know the company inside out! Research Signs Express Bedford, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and enthusiasm for the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about connecting with customers, try role-playing common scenarios with a friend. This will help you feel more confident and ready to impress during interviews.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the company culture and what they look for in a Sales Coordinator. Plus, it could give you a leg up in the application process!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Signs Express Bedford.
We think you need these skills to ace Part-Time Sales Coordinator - Bedford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially in sales coordination or customer service. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the Sales Coordinator role and how your background fits. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills:Since this role involves a lot of customer interaction, make sure your written application reflects your communication style. Clear, concise, and engaging writing will help us see how you’d connect with our customers.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Signs Express Ltd.
✨Know the Company Inside Out
Before your interview, take some time to research Signs Express Bedford. Understand their services, values, and what sets them apart in the signage industry. This knowledge will help you tailor your responses and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Sales Coordinator, strong communication is key. Prepare examples of how you've effectively communicated with customers or colleagues in the past. Be ready to demonstrate your friendly telephone manner and how you handle enquiries professionally.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and customer service skills. Think of scenarios where you've had to manage multiple tasks or resolve customer issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Highlight Your Organisational Skills
This role requires excellent organisation and time management. Be prepared to discuss how you keep track of multiple enquiries and projects. Mention any tools or systems you use to stay organised, as this will show you're ready to hit the ground running.
