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- Tasks: Support customers in sensitive financial situations through calls and emails.
- Company: Reputable financial services company based in Bracknell.
- Benefits: Competitive hourly rate of £17.14 and hybrid working model.
- Why this job: Kickstart your career in customer service with real impact.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Work three days in the office and one Saturday a month.
The predicted salary is between 13 - 17 £ per hour.
A financial services company in Bracknell is seeking a Customer Coordinator for a contract role focused on customer support in sensitive financial situations.
Responsibilities include:
- Handling calls
- Responding to emails
- Maintaining records
This position offers a hybrid working model with three days in the office and a competitive hourly rate of £17.14. The role also includes a commitment to work one Saturday a month. Excellent opportunity to start a career in customer service.
Hybrid Customer Coordinator - Financial Services (6-month) in Bracknell employer: Signet Recruitment & Retention
Contact Detail:
Signet Recruitment & Retention Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Coordinator - Financial Services (6-month) in Bracknell
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and recent news can help you connect better during the conversation. Plus, it shows you're genuinely interested in the role!
✨Tip Number 2
Practice common interview questions related to customer service. Think about how you would handle sensitive situations and be ready to share examples from your past experiences. We want you to shine!
✨Tip Number 3
Dress smartly for your interview, even if it's hybrid! First impressions matter, and looking professional can boost your confidence. Remember, you're aiming for that competitive hourly rate!
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you on their radar.
We think you need these skills to ace Hybrid Customer Coordinator - Financial Services (6-month) in Bracknell
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer support, especially in sensitive situations. We want to see how your skills align with the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re interested in the Customer Coordinator role and how your background makes you a great fit. Keep it friendly and professional – we love a personal touch!
Showcase Your Communication Skills: Since this role involves handling calls and emails, make sure your application reflects your communication prowess. Use clear and concise language, and don’t forget to proofread for any typos – we appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get all the info you need about the role and our company. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Signet Recruitment & Retention
✨Know Your Customer Service Basics
Brush up on the fundamentals of customer service, especially in financial contexts. Be ready to discuss how you would handle sensitive situations and provide examples from your past experiences that showcase your problem-solving skills.
✨Demonstrate Empathy and Understanding
In financial services, empathy is key. Prepare to share instances where you've successfully navigated difficult conversations or provided support to customers in distressing situations. This will show that you can handle the emotional aspects of the role.
✨Familiarise Yourself with Hybrid Work Dynamics
Since this role involves a hybrid working model, think about how you manage your time and communication in both office and remote settings. Be ready to discuss your strategies for staying organised and connected with your team while working from home.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This shows your genuine interest and helps you assess if the job is the right fit for you.
