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- Tasks: Lead a team to deliver amazing customer service and maximise sales in our jewellery store.
- Company: Join H. Samuel, part of the world's largest diamond jewellery retailer.
- Benefits: Enjoy competitive pay, staff discounts, and career development opportunities.
- Why this job: Be a role model in a fun, fashion-forward environment while growing your retail skills.
- Qualifications: Retail or customer service experience with strong selling and communication skills.
- Other info: Embrace your unique style in a business casual dress code and enjoy flexible working hours.
The predicted salary is between 24000 - 36000 £ per year.
Our Supervisors have a special talent for amazing our Customers! We firmly believe that jewellery retail is all about having great product knowledge. Where do the gems come from in that necklace? How does that watch keep such exact time? Every product we sell has many facets behind it – and our Store Supervisors are the people who bring that product knowledge to life!
You’ll be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product expertise. You’ll also help store management, especially in coaching new team members and help them to settle in, develop their product knowledge and grow their amazing customer retail skills.
As the face of H. Samuel, we want you to reflect our brand, culture and customers. You certainly won’t find our Store team members suited and booted. Instead, we’re proud of our team’s unique personalities and to showcase this we have a fashion conscious, business casual dress code, which encourages our teams to celebrate their own tattoos, piercings and style!
Your Background
You’ll have retail or customer service experience, but what really sets you apart is your ability to sell. You’ll have the communication skills, confidence and outgoing personality needed to build rapport with customers and showcase product features. You’ll also be ambitious. Being a Store Supervisor is a stepping stone into your first management role - and with our coaching, training and support, you can develop quickly.
What’s next?
When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by the store manager inviting you to the final stage interviews. We recommend to regularly check your emails to ensure you don’t miss any updates with your application.
Your rewards
We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends. What is also really amazing about Signet are the career development opportunities. If you’ve got potential, we’ll help you fulfil it. We’ve got the training and development programmes in place to really help you make the most of your talent!
Be part of something special! Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that’s not all, we are part of the world’s largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you.
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
Supervisor in Truro employer: Signet Jewelers
Contact Detail:
Signet Jewelers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Truro
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into H. Samuel's history, values, and product range. This will not only impress the hiring team but also help you connect with their culture and showcase your passion for jewellery retail.
✨Tip Number 2
Practice makes perfect! Prepare for that video assessment by rehearsing your answers to common questions. Think about how your past experiences align with the role of a Supervisor and be ready to share specific examples that highlight your customer service skills.
✨Tip Number 3
Show off your personality! Remember, H. Samuel values individuality, so don’t shy away from expressing your unique style during the interview. Whether it’s your tattoos or fashion sense, let your true self shine through to make a memorable impression.
✨Tip Number 4
Follow up like a pro! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you fresh in their minds as they make their decision.
We think you need these skills to ace Supervisor in Truro
Some tips for your application 🫡
Show Off Your Personality: When you're writing your application, let your unique personality shine through! We love seeing the real you, so don’t be afraid to showcase your style and flair in your cover letter.
Highlight Your Product Knowledge: Make sure to mention any experience you have with jewellery or retail. We want to know how you can bring our products to life for customers, so share any relevant knowledge or stories that demonstrate your expertise!
Be Customer-Focused: Since amazing customer service is key for us, include examples of how you've wowed customers in the past. Whether it’s a memorable sale or a time you went above and beyond, we want to hear about it!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we see your application and get you started on this exciting journey with us.
How to prepare for a job interview at Signet Jewelers
✨Know Your Products
Before the interview, dive deep into the products the company offers. Understand where the gems come from and how the watches work. This knowledge will not only impress your interviewers but also show that you’re genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided amazing customer service in the past. Think about specific situations where you went above and beyond for a customer. This will demonstrate your ability to be a role model for others in the team.
✨Be Yourself
Remember, the company values unique personalities! Dress in a way that reflects your style while adhering to the business casual dress code. Let your personality shine through during the interview; it’s all about being authentic.
✨Express Your Ambition
Talk about your career goals and how this position fits into your plans. Show that you’re eager to learn and grow within the company. Highlighting your ambition will resonate well with the interviewers, especially since they offer great development opportunities.
