At a Glance
- Tasks: Create memorable customer experiences and help meet sales targets in a vibrant store environment.
- Company: Join H. Samuel, part of the world's largest diamond jewellery retailer.
- Benefits: Earn £12.21 per hour plus bonuses, staff discounts, and career development opportunities.
- Why this job: Be part of special moments and showcase your unique style in a fun, casual atmosphere.
- Qualifications: Passion for customer service and an interest in jewellery; no experience necessary.
- Other info: Enjoy flexible hours and a supportive team culture that celebrates individuality.
The predicted salary is between 10 - 15 £ per hour.
£12.21 per hour, plus bonuses, benefits & staff discount
Contract Type: Permanent
Hours: Part Time
Closing Date: 01/02/2026
About this job
Our store teams are made up of customer-first people with a real passion for outstanding service, creating amazing experiences and lasting memories for our customers. Our team members work hard to develop outstanding product knowledge and real jewellery expertise that they can share with our customers. As a committed and dedicated member of the team, you’ll play a key role in helping the store to maintain performance and meet sales targets. As new products are introduced in store, you will build your knowledge to ensure that you can deal with every type of customer enquiry. As the face of H. Samuel, we want you to reflect our brand, culture and customers. You certainly won’t find our Store team members suited and booted. Instead, we’re proud of our team’s unique personalities and to showcase this we have a fashion conscious, business casual dress code, which encourages our teams to celebrate their own tattoos, piercings and style.
Your background
You’ll have a passion for putting the customer first and creating memorable customer experiences. While you may not specifically have jewellery experience, you will certainly have an interest in jewellery products and brands. A positive, ‘can-do’ attitude is essential, with a natural ability for striking up a conversation with a diverse range of customers.
Jewellery, Watch & Gift Retail is truly unique. In any of our H. Samuel stores you’ll see our knowledgeable team members devote their days to sharing and celebrating special life-changing moments with our customers. We love that we are a key part in making an engagement, a wedding or the celebration of a loved-one’s Birthday even more special by ensuring our customers discover the perfect piece to mark the occasion. Ours is an environment like no other.
Be part of something special
What’s next? When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by the store manager inviting you to the final stage interviews. We recommend to regularly check your emails to ensure you don’t miss any updates with your application.
Your rewards
We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends. What is also really amazing about Signet are the career development opportunities. If you’ve got potential, we’ll help you fulfil it. We’ve got the training and development programmes in place to really help you make the most of your talent.
Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that’s not all, we are part of the world’s largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you.
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
Sales Associate in Trowbridge employer: Signet Jewelers
Contact Detail:
Signet Jewelers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate in Trowbridge
✨Tip Number 1
Get to know the brand! Before your interview, dive into H. Samuel's history and values. This will help you connect with the team and show that you're genuinely interested in being part of something special.
✨Tip Number 2
Practice makes perfect! Prepare for that video assessment by rehearsing your answers. Think about why you want to work in jewellery retail and how you can create memorable experiences for customers.
✨Tip Number 3
Show off your personality! Remember, H. Samuel loves unique styles. Don’t be afraid to express yourself during the interview – it’s all about showcasing who you are and how you fit into their culture.
✨Tip Number 4
Stay on top of your application! Regularly check your emails for updates. If you get an invite for an interview, be ready to shine and demonstrate your passion for customer service and jewellery.
We think you need these skills to ace Sales Associate in Trowbridge
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for customer service and jewellery! Share any experiences where you've gone above and beyond for a customer, even if it's not in retail. We love to hear about your unique personality and how it can shine through in our store.
Be Yourself: We want to know the real you! Don’t be afraid to showcase your individuality in your application. Whether it’s your style or your interests, let us see what makes you tick. Remember, we celebrate uniqueness here at H. Samuel!
Tailor Your Application: Make sure to align your skills and experiences with what we’re looking for in a Sales Associate. Highlight any relevant experience, even if it’s from outside retail, that shows your ability to connect with customers and create memorable experiences.
Keep an Eye on Your Inbox: After you submit your application, keep checking your emails! We’ll send you updates and next steps, including a short online assessment. Staying on top of your inbox will help you stay in the loop and ready for the next stage.
How to prepare for a job interview at Signet Jewelers
✨Know Your Products
Before the interview, take some time to research jewellery products and brands. Familiarise yourself with the types of items sold at H. Samuel, as this will show your genuine interest and help you engage in meaningful conversations during the interview.
✨Showcase Your Personality
Remember, H. Samuel values unique personalities! Be yourself during the interview and let your individuality shine through. Whether it’s your style or your way of speaking, showing who you are can make a lasting impression.
✨Customer-Centric Mindset
Prepare examples of how you've put customers first in previous roles or experiences. Think about times when you created memorable experiences for customers, as this aligns perfectly with what H. Samuel is looking for in a Sales Associate.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they celebrate special moments with customers. This shows your enthusiasm for the role and helps you understand if it’s the right fit for you.