Supervisor

Supervisor

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver amazing customer service and maximise sales in our jewellery store.
  • Company: Join Signet, the leading retailer of diamond jewellery with over 270 stores in the UK.
  • Benefits: Enjoy competitive salary, sales incentives, staff discounts, and career development opportunities.
  • Why this job: Kickstart your management career while sharing your passion for jewellery with customers.
  • Qualifications: Retail or customer service experience with strong selling and communication skills.
  • Other info: Be part of a dynamic team with excellent training and growth potential.

The predicted salary is between 28800 - 43200 £ per year.

Our Supervisors have a special talent for amazing our Customers! We firmly believe that jewellery retail is all about having great product knowledge. Where do the gems come from in that necklace? How does that watch keep such exact time? Every product we sell has many facets behind it – and our Store Supervisors are the people who bring that product knowledge to life!

You’ll be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product expertise. You’ll also help store management, especially in coaching new team members and help them to settle in, develop their product knowledge and grow their amazing customer retail skills.

Your Background

You’ll have retail or customer service experience, but what really sets you apart is your ability to sell. You’ll have the communication skills, confidence and outgoing personality needed to build rapport with customers and showcase product features. You’ll also be ambitious. Being a Store Supervisor is a stepping stone into your first management role - and with our coaching, training and support, you can develop quickly.

What’s next?

When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by the store manager inviting you to the final stage interviews. We recommend to regularly check your emails to ensure you don’t miss any updates with your application.

Your rewards

We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends. What is also really amazing about Signet are the career development opportunities. If you’ve got potential, we’ll help you fulfil it. We’ve got the training and development programmes in place to really help you make the most of your talent!

Be part of something special! Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that’s not all, we are part of the world’s largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you.

Supervisor employer: Signet Jewelers

At Signet Jewelers, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values product knowledge and customer service excellence. As a Supervisor, you'll not only enjoy competitive salaries and benefits, including sales incentives and staff discounts, but also have access to robust training and development programmes that empower you to advance your career within our extensive network of over 2,800 stores worldwide. Join us in creating memorable customer experiences while growing your skills in a supportive environment that champions your potential.
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Contact Detail:

Signet Jewelers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supervisor

✨Tip Number 1

Get to know the company inside out! Research Signet and its brands like H. Samuel and Ernest Jones. Understanding our values and products will help you shine during interviews and show that you're genuinely interested in being part of the team.

✨Tip Number 2

Practice makes perfect! Before your video assessment, rehearse what you want to say. Highlight your customer service experience and how you can bring product knowledge to life. A confident delivery can really set you apart!

✨Tip Number 3

Network with current employees if you can! Reach out on LinkedIn or through mutual connections. They can give you insider tips about the interview process and what it’s like to work at Signet, which can be super helpful.

✨Tip Number 4

Stay on top of your application status! Regularly check your emails for updates from us. If you get an invite for an interview, respond promptly and prepare to showcase your amazing customer service skills!

We think you need these skills to ace Supervisor

Customer Service Skills
Product Knowledge
Sales Skills
Communication Skills
Coaching Skills
Team Leadership
Confidence
Rapport Building
Ambition
Retail Experience
Training and Development
Adaptability
Time Management

Some tips for your application 🫡

Show Off Your Product Knowledge: When you're writing your application, make sure to highlight any experience you have with product knowledge, especially in retail. We want to see how you can bring our jewellery to life for customers!

Be Yourself!: Let your personality shine through in your application. We’re looking for confident and outgoing individuals who can build rapport with customers, so don’t be afraid to show us who you are!

Tailor Your Application: Make sure to tailor your application to the Supervisor role. Mention specific skills and experiences that align with what we’re looking for, like coaching new team members or achieving sales targets.

Keep an Eye on Your Inbox: After you submit your application, keep checking your emails! We’ll send you updates about the next steps, including a short online assessment and a video opportunity to tell us more about yourself.

How to prepare for a job interview at Signet Jewelers

✨Know Your Products Inside Out

Before your interview, dive deep into the products the company offers. Understand the origins of the gems and the mechanics behind the watches. This knowledge will not only impress your interviewers but also show that you’re genuinely interested in the role.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlight how you built rapport and resolved issues. This will demonstrate your ability to provide amazing customer service, which is key for a Supervisor role.

✨Practice Your Communication Style

Since communication is crucial, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend or family member. This will help you feel more at ease and ensure you can showcase your outgoing personality during the actual interview.

✨Express Your Ambition

Let them know you see this role as a stepping stone to management. Share your career goals and how you plan to grow within the company. This shows that you’re not just looking for a job, but are committed to developing your skills and contributing to the team.

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