Sales Associate - Ernest Jones - Permanent - Full Time- UK and Northern Ireland Stores
Sales Associate - Ernest Jones - Permanent - Full Time- UK and Northern Ireland Stores

Sales Associate - Ernest Jones - Permanent - Full Time- UK and Northern Ireland Stores

Gateshead Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Help customers celebrate life and express love through outstanding service and product knowledge.
  • Company: Join Signet, the world's largest diamond jewellery retailer with over 270 UK stores.
  • Benefits: Enjoy competitive salary, sales incentives, staff discounts, and career development opportunities.
  • Why this job: Be part of a passionate team creating memorable experiences and lasting memories for customers.
  • Qualifications: A positive attitude and a passion for customer service are essential; jewellery experience is not required.
  • Other info: Complete a short online assessment and video to showcase your personality and interest.

The predicted salary is between 24000 - 36000 £ per year.

Our Sales Associates help our customers Celebrate Life & Express Love!

Permanent Sales Associate – Full Time

Our store teams are made up of customer-first people with a real passion for outstanding service, creating amazing experiences and lasting memories for our customers. Our team members work hard to develop outstanding product knowledge and real jewellery expertise that they can share with our customers.

As a committed and dedicated member of the team, you’ll play a key role in helping the store to maintain performance and meet sales targets. As new products are introduced in store, you will build your knowledge to ensure that you can deal with every type of customer enquiry.

Your background

You’ll have a passion for putting the customer first and creating memorable customer experiences. While you may not specifically have jewellery experience, you will certainly have an interest in jewellery products and brands. A positive, ‘can-do’ attitude is essential, with a natural ability for striking up a conversation with a diverse range of customers.

What\’s next?

When you submit your application, you will be invited to complete a short online assessment.

If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us.

Successful applicants will be contacted by the store manager inviting you to the final stage interviews.

We recommend to regularly check your emails to ensure you don’t miss any updates with your application.

Your rewards

We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends.

What is also really amazing about Signet are the career development opportunities. If you’ve got potential, we’ll help you fulfil it. We’ve got the training and development programmes in place to really help you make the most of your talent!

Be part of something special!

Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that’s not all, we are part of the world’s largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you

Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion.

We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.

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Sales Associate - Ernest Jones - Permanent - Full Time- UK and Northern Ireland Stores employer: Signet Jewelers

At Signet Jewelers, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises customer satisfaction and employee development. Our Sales Associates enjoy competitive salaries, generous staff discounts, and the opportunity to grow within a global leader in diamond jewellery retail, all while creating memorable experiences for our customers. With comprehensive training programmes and a commitment to diversity and inclusion, we empower our team members to reach their full potential in a supportive environment.
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Contact Detail:

Signet Jewelers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Associate - Ernest Jones - Permanent - Full Time- UK and Northern Ireland Stores

✨Tip Number 1

Familiarise yourself with the latest jewellery trends and brands. This will not only help you during the online assessment but also show your genuine interest in the products when you get to the interview stage.

✨Tip Number 2

Practice your customer service skills by engaging with friends or family. Role-playing different customer scenarios can help you feel more confident in striking up conversations with a diverse range of customers.

✨Tip Number 3

Prepare for the video interview by thinking about your personal experiences that highlight your customer-first attitude. Be ready to share specific examples of how you've created memorable experiences for others.

✨Tip Number 4

Stay proactive by checking your emails regularly after applying. Quick responses to any requests from the store manager can demonstrate your enthusiasm and commitment to the role.

We think you need these skills to ace Sales Associate - Ernest Jones - Permanent - Full Time- UK and Northern Ireland Stores

Customer Service Skills
Communication Skills
Sales Techniques
Product Knowledge
Interpersonal Skills
Teamwork
Problem-Solving Skills
Attention to Detail
Adaptability
Positive Attitude
Time Management
Conflict Resolution
Ability to Work Under Pressure
Passion for Jewellery

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Ernest Jones is looking for in a Sales Associate. Highlight your customer service skills and any relevant experience that aligns with their expectations.

Show Your Passion: In your application, express your genuine interest in jewellery and how you can contribute to creating memorable customer experiences. Use specific examples from your past experiences to illustrate your passion.

Prepare for Assessments: Be ready for the online assessment and video interview. Think about how you can showcase your personality and customer service skills in these formats. Practice common interview questions related to sales and customer interactions.

Follow Up: After submitting your application, keep an eye on your email for updates. If you haven’t heard back within a week or two, consider sending a polite follow-up email to express your continued interest in the position.

How to prepare for a job interview at Signet Jewelers

✨Show Your Passion for Customer Service

Make sure to express your enthusiasm for providing outstanding customer service. Share examples from your past experiences where you went above and beyond to create memorable moments for customers.

✨Demonstrate Product Knowledge

Even if you don't have direct jewellery experience, do some research on popular jewellery brands and products. Being able to discuss these during the interview will show your commitment to learning and your interest in the role.

✨Prepare for Common Interview Questions

Anticipate questions related to teamwork, sales targets, and handling customer enquiries. Prepare thoughtful responses that highlight your skills and how they align with the company's values.

✨Exude a Positive Attitude

A 'can-do' attitude is essential for this role. During the interview, maintain a positive demeanour, smile, and engage with the interviewer to convey your enthusiasm for the position.

Sales Associate - Ernest Jones - Permanent - Full Time- UK and Northern Ireland Stores
Signet Jewelers

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  • Sales Associate - Ernest Jones - Permanent - Full Time- UK and Northern Ireland Stores

    Gateshead
    Full-Time
    24000 - 36000 £ / year (est.)

    Application deadline: 2027-08-13

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    Signet Jewelers

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