At a Glance
- Tasks: Lead a dynamic team, drive sales, and create memorable customer experiences in luxury retail.
- Company: Join Ernest Jones, a leading name in diamond jewellery with a commitment to excellence.
- Benefits: Enjoy competitive salary, generous discounts, and extensive career development opportunities.
- Other info: Diverse and inclusive workplace with excellent support and training from day one.
- Why this job: Be part of a unique retail experience and inspire others while achieving your career goals.
- Qualifications: 1 year of retail management experience and a passion for coaching and inspiring teams.
The predicted salary is between 30000 - 40000 £ per year.
Our Store Managers are inspirational role models who aspire to continuously improve!
As Store Manager here at Ernest Jones in Westgate, Oxford, you will be responsible for achieving the store's targets through promoting the sales culture in-store, building and inspiring a strong customer-first team, and ensuring compliance with company policies and procedures. You will be passionate about role modelling your selling skills, coaching and inspiring your team through great leadership and adopting a proactive approach to sales management.
You will also be responsible for consistent compliance with company instructions, policies and processes and will control costs, payroll, shrinkage, and expenses for the store. You will oversee the planning and organisation of operational activities within the store.
We encourage our Store Managers to lead their teams boldly, by showing them the way and inspiring them, thereby creating a sense of pride and willingness to exceed expectations.
At Ernest Jones, you will devote your time to establishing excellent relationships with our clients, ensuring that when making a special purchase from our breathtaking collection of exquisite diamonds, our selection of some of the world's most prestigious watch brands, or our extensive range of exclusive luxury jewellery and gift items, they are guided by your experience and knowledge to select the perfect piece to mark their occasion.
The experience of working in Jewellery and Watch retail is truly unique; join us and be part of something special!
- Experience of holding accountability for managing the commercial performance of a store.
- Experience of leading store teams.
- Experience of target-setting and interpreting business data.
- An ability to inspire, coach, and develop your team to maximise potential and performance.
- Basic knowledge of legislative responsibilities e.g. recruitment, employment law, health and safety, trading standards.
When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us.
Upon joining us as a Store Manager, you will be supported from day one through our bespoke Management Induction programme, which equips you with the core detail you require in order to succeed in-store. Brand training and internationally recognised Gemmological qualifications and other product-based training modules will all also be available at your fingertips through our internal Signet Jewellery Academy.
Competitive salary including sales incentives.
Generous discount of up to 30% off our fabulous products from day one.
An annual enhanced discount to celebrate the day you joined our team.
Retirement Savings plans which offer flexibility in the way you save for the future.
Immediate Life Assurance from day one.
A minimum of 33 days holiday per year.
Recognised qualifications, study support, and structured career progression.
Health and Wellbeing Scheme.
Financial Wellbeing scheme.
Real Rewards - exclusive discounts on groceries, travel, and leisure.
But that's not all; we are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores. Samuel & Ernest Jones is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1).
Retail Store Manager (1 year relevant experience required) in Oxford employer: Signet Jewelers
At Ernest Jones in Westgate, Oxford, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Our Store Managers are not only leaders but also mentors, with access to extensive training through the Signet Jewellery Academy, ensuring continuous personal and professional growth. With competitive salaries, generous discounts, and a commitment to employee wellbeing, we offer a rewarding environment where you can thrive while helping customers find the perfect piece of luxury jewellery.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Manager (1 year relevant experience required) in Oxford
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Signet Jewelers, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Signet Jewelers!
We think you need these skills to ace Retail Store Manager (1 year relevant experience required) in Oxford
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Signet Jewelers, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Signet Jewelers and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Signet Jewelers that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Signet Jewelers
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
