At a Glance
- Tasks: Lead a passionate team to achieve sales targets and create memorable customer experiences.
- Company: Join Ernest Jones, a leading name in luxury jewellery retail.
- Benefits: Competitive salary, generous discounts, and extensive training opportunities.
- Other info: Enjoy a minimum of 33 days holiday and structured career progression.
- Why this job: Be part of a dynamic team that celebrates life and love through exquisite products.
- Qualifications: Proven leadership skills and a passion for delivering exceptional customer service.
The predicted salary is between 30000 - 40000 £ per year.
As Store Manager here at Ernest Jones in Westgate, Oxford, you'll be responsible for achieving the store's targets through promoting the sales culture instore, building and inspiring a strong customer-first team and ensuring compliance with company policies and procedures.
You’ll be passionate about role modelling your selling skills, coaching and inspiring your team through great leadership and adopting a proactive approach to sales management. You’ll also be responsible for consistent compliance with company instructions, policies and processes and will be responsible for control of costs, payroll, shrinkage and expenses for the store. You’ll oversee the planning and organisation of operational activities within the store.
We encourage our Store Managers to lead their teams boldly, by showing them the way and inspiring them, thereby creating a sense of pride and willingness to exceed expectations. Become a special part of creating incredible memorable events for our clients!
At Ernest Jones, you’ll devote your time to establishing excellent relationships with our clients, to ensure that when making a special purchase from our breath-taking collection of exquisite diamonds, our selection of some of the world's most prestigious watch brands or our extensive range of exclusive luxury jewellery and gift items, they are guided by your experience and knowledge to select the perfect piece to mark their occasion.
The experience of working in Jewellery and Watch retail is truly unique—join us and be part of something special! Could you be the finishing touch that makes our team complete? Are you the perfect gem?
We’re looking for suitable candidates to demonstrate the following:
- An excellent track record of successfully achieving KPI's.
- Experience of holding accountability for managing the commercial performance of a store.
- Experience of leading store teams.
- Experience of target-setting and interpreting business data.
- An ability to inspire, coach and develop your team to maximise potential and performance.
- Proven track record of role modelling and consistently delivering amazing customer experiences.
- Clear passion for our products and ability to put yourself in our customers' shoes.
- A competitive spirit.
- Basic knowledge of legislative responsibilities e.g. recruitment, employment law, health and safety, trading standards.
What’s next? When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by a member of our recruitment team inviting you to the final stage interviews. We recommend regularly checking your emails to ensure you don’t miss any updates with your application.
What will you receive in return?
Your Rewards: Upon joining us as a Store Manager, you’ll be supported from day one through our bespoke Management Induction programme, which equips you with the core detail you require in order to succeed in-store. Brand training and internationally recognised Gemmological qualifications and other product-based training modules will all also be available at your fingertips through our internal Signet Jewellery Academy. In addition to being able to access dedicated Learning & Development resources, you’ll also achieve the following benefits:
- Competitive salary including sales incentives.
- Generous discount of up to 30% off our fabulous products from day one.
- An annual enhanced discount to celebrate the day you joined our team.
- Retirement Savings plans which offer flexibility in the way you save for the future.
- Immediate Life Assurance from day one.
- A minimum of 33 days holiday per year.
- Recognised qualifications, study support and structured career progression.
- Health and Wellbeing Scheme.
- Financial Wellbeing scheme.
- Give As You Earn scheme - An easy way to support causes close to your heart.
- Real Rewards - exclusive discounts on groceries, travel and leisure.
Apply now to see how your career could shine with Signet! Be part of something special!
Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that's not all, we are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you.
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
Store Manager - Oxford in Banbury employer: Signet Jewelers
At Ernest Jones in Westgate, Oxford, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Our Store Managers benefit from comprehensive training through the Signet Jewellery Academy, competitive salaries with sales incentives, and generous employee discounts, all while enjoying a supportive environment that encourages personal and professional growth. Join us to lead a passionate team, inspire customer experiences, and be part of a company that values your contributions and celebrates your success.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Oxford in Banbury
✨Tip Number 1
Get to know the company inside out! Research Ernest Jones, their products, and their values. This way, when you get that interview, you can show off your passion and knowledge about what makes them special.
✨Tip Number 2
Practice your leadership stories! Think of times you've inspired or coached a team. Be ready to share these experiences during interviews to demonstrate how you can lead at Ernest Jones.
✨Tip Number 3
Show your competitive spirit! Prepare to discuss how you've achieved KPIs in the past. Use specific examples to highlight your commercial performance and how you can drive sales in-store.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, keep an eye on your emails for updates and be ready for that video assessment!
We think you need these skills to ace Store Manager - Oxford in Banbury
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you love our products and how you can inspire others with that passion.
Be Specific About Your Experience:Make sure to highlight your previous achievements and experiences that relate to the Store Manager role. We’re looking for concrete examples of how you've led teams and achieved targets in the past.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and qualities we’re looking for in a Store Manager at Ernest Jones.
Keep an Eye on Your Inbox:After you submit your application through our website, keep checking your emails! We’ll be reaching out for the next steps, and you don’t want to miss any updates from us.
How to prepare for a job interview at Signet Jewelers
✨Know Your Numbers
Before the interview, brush up on your KPIs and sales figures. Be ready to discuss how you've achieved targets in previous roles. This shows you understand the commercial side of running a store and can drive performance.
✨Showcase Your Leadership Style
Prepare examples of how you've inspired and developed your team in the past. Think about specific situations where your coaching made a difference. This will demonstrate your ability to lead and motivate others effectively.
✨Understand the Product Range
Familiarise yourself with Ernest Jones' products, especially their luxury jewellery and watches. Being able to speak passionately about the items will show your genuine interest and help you connect with customers during the interview.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing costs or dealing with customer complaints. Practise your responses to these scenarios to show you're proactive and solution-oriented.
