Assistant Sales Manager in Stratford-upon-Avon

We are thrilled to be opening a brand-new Ernest Jones flagship store at Westfield Stratford City—a bold, beautiful space designed to elevate the customer experience and showcase our exceptional jewellery and watch collections.

As Assistant Manager, you’ll have the unique opportunity to support the Store Manager in bringing this exciting new store to life, inspiring your team, driving performance, and delivering a truly memorable experience for every customer.

As Assistant Store Manager here at Ernest Jones in Stratford City you'll continuously strive for customer‑first excellence in our stores!

You’ll support our Store Manager in achieving the store’s targets through promoting the sales culture in-store, building and inspiring a strong customer‑first team and by ensuring compliance with company policies and procedures.

You’ll be passionate about role‑modeling your selling skills, coaching and inspiring your team through great leadership and adopting a proactive approach to sales management.

You’ll run the store when the Store Manager is not present and will be required to plan, adjust priorities and organise activities regularly.

At Ernest Jones you’ll devote your time to establishing excellent relationships with our clients to ensure that when making a special purchase from our breath‑taking collection of exquisite diamonds, our selection of some of the world’s most prestigious watch brands or our extensive range of exclusive luxury jewellery and gift items, they are guided by your experience and knowledge to select the perfect piece to mark their occasion.

The experience of working in Jewellery and Watch retail is truly unique – join us and be part of something special!

Are you the perfect gem?

We’re looking for suitable candidates to demonstrate the following

• Inspirational leadership credentials with an impressive track record in retail Assistant / Store Management
• A commercially savvy approach with a drive to continuously improve and deliver outstanding results
• Great experience of coaching and motivating others with a passion for developing your team members to achieve their full potential.
• An interest in the Jewellery industry and a real appreciation for our products with a passion to help our customers celebrate life and express love.

What will you receive in return?

Upon joining us as Assistant Manager you’ll be supported from day‑one through our bespoke Management Induction programme which equips you with the core detail you require in order to succeed in‑store.

Brand training and internationally recognised Gemmological qualifications and other product‑based training modules will all also be available at your fingertips through our internal ‘Signet Jewellery Academy.’

In addition to being able to access dedicated Learning & Development resources you’ll also achieve the following benefits:

• Competitive salary including sales incentives.
• Generous discount of up to 30% off our fabulous products from day one.
• An annual enhanced discount to celebrate the day you joined our team.
• Retirement Savings plans which offer flexibility in the way you save for the future.
• Immediate Life Assurance from day one.
• A minimum of 33 days holiday per year.
• Recognised qualifications, study support and structured career progression.
• Health and Wellbeing Scheme.
• Give As You Earn scheme – An easy way to support causes close to your heart.
• Real Rewards – exclusive discounts on groceries, travel and leisure.
• Equal Opportunity Employer

Signet Jewelers (H.

Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion.

We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1).

All employment is decided on the basis of qualifications, merit and business need.

#J-18808-Ljbffr