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- Tasks: Lead a passionate team and drive sales in a luxury jewellery store.
- Company: Join Ernest Jones, a leader in the jewellery industry with a focus on customer excellence.
- Benefits: Enjoy competitive salary, generous discounts, and extensive training opportunities.
- Other info: Access to career progression and a supportive work environment.
- Why this job: Be part of a unique retail experience and help customers celebrate special moments.
- Qualifications: Proven leadership skills and a passion for retail and jewellery.
The predicted salary is between 30000 - 40000 £ per year.
Our Assistant Managers continuously strive for customer-first excellence in our stores! As Assistant Store Manager here at Ernest Jones in Westfield, London, you’ll support our Store Manager in achieving the store’s targets through promoting the sales culture in-store, building and inspiring a strong customer-first team, and ensuring compliance with company policies and procedures.
You’ll be passionate about role‑modeling your selling skills, coaching and inspiring your team through great leadership and adopting a proactive approach to sales management. You’ll run the store when the Store Manager is not present and will be required to plan, adjust priorities and organise activities regularly.
At Ernest Jones you’ll devote your time to establishing excellent relationships with our clients to ensure that when they make a special purchase from our breath‑taking collection of exquisite diamonds, our selection of some of the world’s most prestigious watch brands or our extensive range of exclusive luxury jewellery and gift items, they are guided by your experience and knowledge to select the perfect piece to mark their occasion. The experience of working in Jewellery and Watch retail is truly unique – join us and be part of something special!
Qualifications and Experience- Inspirational leadership credentials with an impressive track record in retail Assistant / Store Management
- A commercially savvy approach with a drive to continuously improve and deliver outstanding results
- Great experience of coaching and motivating others with a passion for developing your team members to achieve their full potential
- An interest in the Jewellery industry and a real appreciation for our products with a passion to help our customers Celebrate Life and Express Love
Upon joining us as Assistant Manager you’ll be supported from day‑one through our bespoke Management Induction programme which equips you with the core detail you require in order to succeed in-store. Brand training and internationally recognised Gemmological qualifications and other product‑based training modules will also be available at your fingertips through our internal ‘Signet Jewellery Academy’. In addition to being able to access dedicated Learning & Development resources you’ll also achieve the following benefits:
- Competitive salary including sales incentives
- Generous discount of up to 30% off our fabulous products from day one
- An annual enhanced discount to celebrate the day you joined our team
- Retirement Savings plans which offer flexibility in the way you save for the future
- Immediate Life Assurance from day one
- A minimum of 33 days holiday per year
- Recognised qualifications, study support and structured career progression
- Health and Wellbeing Scheme
- Give As You Earn scheme – An easy way to support causes close to your heart
- Real Rewards – exclusive discounts on groceries, travel and leisure
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
Assistant Manager employer: Signet Jewelers (UK and Ireland)
Contact Detail:
Signet Jewelers (UK and Ireland) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the company inside out! Research Ernest Jones, their products, and their values. This way, when you walk into that interview, you can show off your passion for the jewellery industry and how you align with their customer-first approach.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've inspired a team or driven sales. Be ready to share these stories during your interview to demonstrate your coaching abilities and commercial savvy.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Ernest Jones. Plus, it shows your genuine interest in the company!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to dive into the unique experience of working in jewellery retail.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the jewellery industry shine through! We want to see how much you care about helping customers find that perfect piece. Share any relevant experiences that highlight your love for retail and customer service.
Tailor Your CV: Make sure your CV is tailored to the Assistant Manager role. Highlight your leadership skills and any experience in coaching or motivating teams. We’re looking for someone who can inspire others, so don’t be shy about showcasing your achievements!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff without unnecessary fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at Signet Jewelers (UK and Ireland)
✨Know Your Products
Before the interview, take some time to familiarise yourself with Ernest Jones' product range, especially their exquisite diamonds and luxury watches. Being able to discuss specific products and their features will show your genuine interest in the jewellery industry and impress the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated others or improved sales performance. This will demonstrate your inspirational leadership credentials and your ability to drive a customer-first culture in-store.
✨Emphasise Customer Relationships
Be ready to talk about your approach to building strong relationships with customers. Share any experiences where you went above and beyond to ensure customer satisfaction, as this aligns perfectly with the role's focus on celebrating life and expressing love through exceptional service.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the store's sales culture, team dynamics, or training opportunities. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.