Samples Administrator in Watford

Part-time role working 22.5 hours a week, Monday, Tuesday and Wednesday. At Signet Jewelers we’re passionate about helping customers celebrate life’s most meaningful moments through beautifully crafted jewellery. As a global leader in the jewellery industry our buying teams bring inspiring, high-quality collections to market. We’re looking for a highly organised and detail-driven Sample Room Administrator to join our wider buying team at Croxley Park. This part-time role keeps our product journey running smoothly, ensuring every jewellery sample is carefully managed, tracked and handled with the precision and care our brands are known for.

Responsibilities

• Coordinate with courier companies to support cost-effective delivery and collection of jewellery samples.
• Accurately package, log and dispatch samples back to vendors using the correct equipment and tracking processes.
• Ensure all samples are returned to the sample room within agreed timescales through effective communication and follow-up.
• Apply correct customs procedures to avoid delays or issues with samples reaching suppliers.
• Receive, tag and display samples accurately as they arrive into the sample room.
• Maintain accurate tracking records and spreadsheets to ensure visibility of all samples at all times.
• Produce sample status reports by buyer and supplier when required, including covering for the Sample Room Supervisor when necessary.
• Communicate effectively with internal stakeholders, particularly buying and marketing teams, providing timely and accurate information to support their work.
• Liaise confidently with external contacts including vendors, suppliers and courier companies.
• Develop a strong working knowledge of existing systems and support the implementation of new systems where required.
• Continually review current processes and make recommendations for improvements.
• Ensure all general sample room administration is kept accurate and up to date.

Qualifications

• Self-motivated with a proactive, can-do attitude.
• High level of computer literacy and confidence using spreadsheets and systems.
• Comfortable working to established routines and processes.
• Strong attention to detail with a systematic approach to work.
• Trustworthy and reliable, with the ability to manage valuable products.
• Good communication skills and the confidence to liaise across teams.
• Able to use initiative and manage multiple tasks effectively.

Benefits

• Competitive salary.
• Generous discount of up to 30% off our fabulous products from day one.
• An annual enhanced discount to celebrate the day you joined our team.
• Retirement savings plans offering flexibility in the way you save for the future.
• Immediate life assurance from day one.
• A minimum of 22 days holiday per year which increases after a year’s service.
• Recognised qualifications, study support and structured career progression.
• Health and wellbeing scheme.
• Financial wellbeing scheme.
• Give As You Earn scheme – an easy way to support causes close to your heart.
• Real Rewards – exclusive discounts on groceries, travel and leisure.