Supervisor

Supervisor

Truro Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team, provide product knowledge, and deliver exceptional customer service.
  • Company: Join Signet Jewelers, the largest diamond jewellery retailer with over 2,800 stores worldwide.
  • Benefits: Enjoy competitive pay, sales incentives, staff discounts, and flexible hours during peak times.
  • Why this job: Be part of a vibrant team that celebrates individuality and offers career growth opportunities.
  • Qualifications: Retail or customer service experience is essential; strong communication and sales skills are a must.
  • Other info: Embrace a casual dress code that allows you to express your unique style.

The predicted salary is between 24000 - 36000 £ per year.

Permanent Supervisor – Part Time

We firmly believe that jewellery retail is all about having great product knowledge. Where do the gems come from in that necklace? How does that watch keep such exact time? Every product we sell has many facets behind it – and our Store Supervisors are the people who bring that product knowledge to life!

You’ll be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product expertise. You’ll also help store management, especially in coaching new team members and help them to settle in, develop their product knowledge and grow their amazing customer retail skills.

As the face of H. Samuel, we want you to reflect our brand, culture and customers. You certainly won’t find our Store team members suited and booted. Instead, we’re proud of our team’s unique personalities and to showcase this we have a fashion conscious, business casual dress code, which encourages our teams to celebrate their own tattoo’s, piercings and style!

Your Background

You\’ll have retail or customer service experience, but what really sets you apart is your ability to sell. You\’ll have the communication skills, confidence and outgoing personality needed to build rapport with customers and showcase product features. You\’ll also be ambitious. Being a Store Supervisor is a stepping stone into your first management role – and with our coaching, training and support, you can develop quickly.

What\’s next?

When you submit your application, you will be invited to complete a short online assessment.

If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us.

Successful applicants will be contacted by the store manager inviting you to the final stage interviews.

We recommend to regularly check your emails to ensure you don’t miss any updates with your application.

We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends.

What is also really amazing about Signet are the career development opportunities. If you’ve got potential, we’ll help you fulfil it. We’ve got the training and development programmes in place to really help you make the most of your talent!

Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that’s not all, we are part of the world’s largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you.

Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion.

We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.

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Supervisor employer: Signet Jewelers Ltd.

At Signet Jewelers, we pride ourselves on fostering a vibrant and inclusive work culture where individuality is celebrated. As a Store Supervisor, you'll not only enjoy competitive pay and benefits, including sales incentives and staff discounts, but also have access to extensive training and career development opportunities that can propel you into management roles. Join us in a dynamic retail environment where your passion for jewellery and customer service can truly shine.
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Contact Detail:

Signet Jewelers Ltd. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supervisor

✨Tip Number 1

Familiarise yourself with the products sold at H. Samuel. Understanding the unique features and benefits of jewellery will not only boost your confidence but also help you engage customers effectively during the interview.

✨Tip Number 2

Showcase your customer service skills by preparing examples of how you've successfully handled customer interactions in the past. This will demonstrate your ability to build rapport and provide excellent service, which is crucial for a Supervisor role.

✨Tip Number 3

Emphasise your leadership potential during the interview. Share experiences where you've coached or mentored others, as this aligns with the responsibilities of helping new team members develop their skills.

✨Tip Number 4

Be yourself! H. Samuel values individuality, so don’t hesitate to express your personality through your attire and communication style. This will help you connect with the brand's culture and show that you would fit right in.

We think you need these skills to ace Supervisor

Customer Service Excellence
Product Knowledge in Jewellery
Sales Skills
Communication Skills
Coaching and Mentoring
Team Leadership
Confidence and Outgoing Personality
Ability to Build Rapport
Ambition and Drive
Adaptability to Fashion Trends
Conflict Resolution
Time Management
Attention to Detail
Problem-Solving Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Store Supervisor. Highlight your relevant retail or customer service experience and how it aligns with the job description.

Showcase Your Personality: Since the company values unique personalities, let your individuality shine through in your application. Use a friendly tone and express your passion for jewellery and customer service.

Prepare for the Online Assessment: After submitting your application, you'll need to complete a short online assessment. Familiarise yourself with common assessment types and practice your responses to ensure you're ready.

Craft a Compelling Video: If selected, you'll be asked to submit a short video. Use this opportunity to convey your enthusiasm for the role and the company. Be genuine and articulate why you want to join their team.

How to prepare for a job interview at Signet Jewelers Ltd.

✨Showcase Your Product Knowledge

Make sure to brush up on your knowledge of jewellery and watches before the interview. Be prepared to discuss where gems come from, how different watches function, and any other product details that might impress the interviewer.

✨Demonstrate Your Customer Service Skills

Think of examples from your past experiences where you provided exceptional customer service. Highlight how you built rapport with customers and how you handled challenging situations to showcase your ability to connect with people.

✨Embrace Your Unique Style

Since the company encourages individuality, don’t hesitate to express your personal style during the interview. Wear something that reflects your personality while still adhering to a business casual dress code.

✨Prepare for the Video Assessment

Take the video assessment seriously as it’s your chance to shine. Practice speaking clearly about why you want to join the team and what makes you a great fit for the Supervisor role. Keep it engaging and authentic!

Supervisor
Signet Jewelers Ltd.
Location: Truro
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