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For Companies At a Glance
- Tasks: Lead a team, provide product knowledge, and deliver exceptional customer service.
- Company: Join Signet Jewelers, the name behind H. Samuel and Ernest Jones.
- Benefits: Competitive salary, sales incentives, staff discounts, and career development opportunities.
- Why this job: Kickstart your management career while working with beautiful jewellery and passionate people.
- Qualifications: Retail or customer service experience with strong selling and communication skills.
- Other info: Diverse and inclusive workplace with excellent training programmes for growth.
The predicted salary is between 28800 - 43200 £ per year.
We firmly believe that jewellery retail is all about having great product knowledge. Where do the gems come from in that necklace? How does that watch keep such exact time? Every product we sell has many facets behind it – and our Store Supervisors are the people who bring that product knowledge to life!
You’ll be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product expertise. You’ll also help store management, especially in coaching new team members and help them to settle in, develop their product knowledge and grow their amazing customer retail skills.
Your Background
You’ll have retail or customer service experience, but what really sets you apart is your ability to sell. You’ll have the communication skills, confidence and outgoing personality needed to build rapport with customers and showcase product features. You’ll also be ambitious. Being a Store Supervisor is a stepping stone into your first management role - and with our coaching, training and support, you can develop quickly.
What’s next?
When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by the store manager inviting you to the final stage interviews. We recommend to regularly check your emails to ensure you don’t miss any updates with your application.
We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends.
What is also really amazing about Signet are the career development opportunities. If you’ve got potential, we’ll help you fulfil it. We’ve got the training and development programmes in place to really help you make the most of your talent!
Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that’s not all, we are part of the world’s largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you.
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
Supervisor employer: Signet Jewelers Ltd.
Contact Detail:
Signet Jewelers Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Get to know the products inside out! Before your interview, dive deep into the jewellery and watches you’ll be selling. Knowing the ins and outs will not only impress your interviewers but also show that you’re genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to showcase how you’d handle different customer scenarios. This will help you feel more confident during the interview and demonstrate your ability to connect with customers.
✨Tip Number 3
Be ready to share your sales successes! Think of specific examples where you’ve exceeded targets or provided exceptional service. This will highlight your selling skills and show that you’re the right fit for the Supervisor role.
✨Tip Number 4
Don’t forget to check your emails regularly! After applying through our website, keep an eye out for updates about assessments and interviews. Staying on top of your communication shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Off Your Product Knowledge: Make sure to highlight any experience you have with jewellery or retail in your application. We want to see how you can bring that product knowledge to life and impress our customers!
Be Yourself: Let your personality shine through in your written application. We’re looking for confident and outgoing individuals, so don’t be afraid to show us who you are and why you’d be a great fit for our team.
Tailor Your Application: Take the time to customise your application for this role. Mention specific skills or experiences that relate to being a Store Supervisor, like coaching new team members or achieving sales targets.
Stay on Top of Your Emails: After you submit your application, keep an eye on your inbox! We’ll be sending updates about the next steps, including a short online assessment and possibly a video introduction. Don’t miss out!
How to prepare for a job interview at Signet Jewelers Ltd.
✨Know Your Products Inside Out
Before your interview, dive deep into the products the company offers. Understand where the gems come from and how the watches function. This knowledge will not only impress the interviewers but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to help a customer. This will demonstrate your ability to be a role model for other team members.
✨Practice Your Communication Skills
Since communication is key in this role, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend or family member to get comfortable speaking about your experiences and skills.
✨Express Your Ambition
Let them know you're eager to grow within the company. Talk about your career aspirations and how you see the Supervisor role as a stepping stone to management. This shows that you're not just looking for a job, but a long-term career path.
