Supervisor

Supervisor

Basingstoke Part-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team in delivering exceptional customer service and product knowledge.
  • Company: Join H. Samuel, part of the world's largest diamond jewellery retailer.
  • Benefits: Enjoy competitive pay, sales incentives, staff discounts, and flexible hours.
  • Why this job: Kickstart your management career while showcasing your unique style and personality.
  • Qualifications: Retail or customer service experience with strong selling and communication skills.
  • Other info: Great opportunities for career development and training to unlock your potential.

The predicted salary is between 24000 - 36000 £ per year.

Permanent Supervisor – Part Time

We firmly believe that jewellery retail is all about having great product knowledge. Where do the gems come from in that necklace? How does that watch keep such exact time? Every product we sell has many facets behind it – and our Store Supervisors are the people who bring that product knowledge to life!
You\’ll be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product expertise. You’ll also help store management, especially in coaching new team members and help them to settle in, develop their product knowledge and grow their amazing customer retail skills.

As the face of H. Samuel, we want you to reflect our brand, culture and customers. You certainly won’t find our Store team members suited and booted. Instead, we’re proud of our team’s unique personalities and to showcase this we have a fashion conscious, business casual dress code, which encourages our teams to celebrate their own tattoo’s, piercings and style!

Your Background

You’ll have retail or customer service experience, but what really sets you apart is your ability to sell. You\’ll have the communication skills, confidence and outgoing personality needed to build rapport with customers and showcase product features. You\’ll also be ambitious. Being a Store Supervisor is a stepping stone into your first management role – and with our coaching, training and support, you can develop quickly.

What\’s next?

When you submit your application, you will be invited to complete a short online assessment.

If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us.

Successful applicants will be contacted by the store manager inviting you to the final stage interviews.

We recommend to regularly check your emails to ensure you don’t miss any updates with your application.

We offer a competitive salary and benefits, including sales incentivesand a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends.
What is also really amazing about Signet are the career development opportunities. If you’ve got potential, we’ll help you fulfil it. We’ve got the training and development programmes in place to really help you make the most of your talent!

Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that’s not all, we are part of the world’s largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you.

Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion.

We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.

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Supervisor employer: Signet Jewelers Ltd.

At Signet Jewelers, we pride ourselves on fostering a vibrant and inclusive work culture where individuality is celebrated. As a Store Supervisor, you'll not only enjoy competitive pay and benefits, including sales incentives and staff discounts, but also have access to extensive training and career development opportunities that can propel you into management roles. Join us in a dynamic retail environment where your passion for jewellery and customer service can truly shine.
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Contact Detail:

Signet Jewelers Ltd. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supervisor

✨Tip Number 1

Get to know the products inside out! Before your interview, dive deep into the jewellery world. Understand where the gems come from and how the watches work. This knowledge will not only impress but also show your passion for the role.

✨Tip Number 2

Show off your personality! Remember, H. Samuel values unique styles and individuality. Don’t be afraid to let your true self shine through in your video application and interviews. Be confident and let them see the real you!

✨Tip Number 3

Practice makes perfect! Before your video assessment, rehearse what you want to say. Highlight your customer service experience and how you can help coach new team members. A little prep goes a long way in making a great impression.

✨Tip Number 4

Stay on top of your emails! After applying, keep an eye on your inbox for updates. Quick responses show your enthusiasm and commitment. Plus, it’ll help you stay ahead in the hiring process!

We think you need these skills to ace Supervisor

Product Knowledge
Customer Service
Sales Skills
Communication Skills
Coaching Skills
Team Leadership
Rapport Building
Ambition
Retail Experience
Confidence
Outgoing Personality
Adaptability
Training and Development

Some tips for your application 🫡

Show Your Passion for Product Knowledge: When writing your application, let us see your enthusiasm for jewellery and product knowledge. Share any experiences where you've helped customers understand the features of a product or how you’ve gone the extra mile to learn about what you sell.

Be Yourself: We love unique personalities! Don’t be afraid to showcase your individuality in your application. Whether it’s your style, interests, or experiences, let us know what makes you, you. Remember, we’re all about celebrating diversity!

Highlight Your Customer Service Skills: Make sure to emphasise your retail or customer service experience. Share specific examples of how you’ve provided amazing customer service or achieved sales targets. We want to see how you can bring that expertise to our team!

Keep an Eye on Your Inbox: After you submit your application through our website, keep checking your emails for updates. You’ll be invited to complete an online assessment and possibly a video introduction, so stay alert to ensure you don’t miss any important steps in the process!

How to prepare for a job interview at Signet Jewelers Ltd.

✨Know Your Products Inside Out

Before your interview, dive deep into the products that H. Samuel offers. Understand where the gems come from and how the watches function. This knowledge will not only impress your interviewers but also show your genuine interest in the role.

✨Show Off Your Customer Service Skills

Prepare to share specific examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer or helped a team member. This will demonstrate your ability to be a role model for others.

✨Be Yourself – Embrace Your Style

Since H. Samuel values individuality, don’t hesitate to express your personal style during the interview. Wear something that reflects who you are while still being business casual. This will help you connect with the brand's culture and show that you fit right in.

✨Prepare for the Video Assessment

Once you submit your application, you'll need to complete a video assessment. Practice speaking clearly and confidently about why you want to join H. Samuel. Highlight your passion for jewellery and your ambition to grow within the company.

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