At a Glance
- Tasks: Engage customers, share jewellery knowledge, and help meet sales targets.
- Company: Join Signet, the UK's leading diamond jewellery retailer with over 270 stores.
- Benefits: Enjoy competitive pay, staff discounts, and career development opportunities.
- Why this job: Be part of memorable moments and express your unique style in a fun environment.
- Qualifications: Passion for customer service and interest in jewellery; no experience required.
- Other info: Flexible hours available during peak times; embrace your individuality with our casual dress code.
Overview
Permanent Sales Associate – Part Time
Our storeteams are made up of customer-first people with a real passion for outstanding service, creating amazing experiences and lasting memories for our customers. Our teammembers work hard to develop outstanding product knowledge and real jewellery expertise that they can share with our customers.
As a committed and dedicated member of the team, you’ll play a key role in helping the store to maintain performance and meet sales targets. As new products are introduced in store, you will build your knowledge to ensure that you can deal with every type of customer enquiry.
As the face of H. Samuel, we want you to reflect our brand, culture and customers. You certainly won’t find our Store team members suited and booted. Instead, we’re proud of our team’s unique personalities and to showcase this we have a fashion conscious, business casual dress code, which encourages our teams to celebrate their own tattoo’s, piercings and style!
Your background
You’ll have a passion for putting the customer first and creating memorable customer experiences. While you may not specifically have jewellery experience, you will certainly have an interest in jewellery products and brands. A positive, ‘can-do’ attitude is essential, with a natural ability for striking up a conversation with a diverse range of customers.
Jewellery, Watch & Gift Retail is truly unique!
In any of our H. Samuel stores you’ll see our knowledgeable team members devote their days to sharing and celebrating special life-changing moments with our customers. We love that we are a key part in making an engagement, a wedding or the celebration of a loved-one’s Birthday even more special by ensuring our customers discover the perfect piece to mark the occasion. Ours is an environment like no other. Join us – Be part of something special!
What’s next?
When you submit your application, you will be invited to complete a short online assessment.
If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us.
Successful applicants will be contacted by the store manager inviting you to the final stage interviews.
We recommend to regularly check your emails to ensure you don’t miss any updates with your application.
Process and benefits
We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends.
What is also really amazing about Signet are the career development opportunities. If you’ve got potential, we’ll help you fulfil it. We’ve got the training and development programmes in place to really help you make the most of your talent!
About Signet
Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that’s not all, we are part of the world’s largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion.
We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need
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Sales Associate employer: Signet Jewelers Ltd.
Contact Detail:
Signet Jewelers Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate
✨Tip Number 1
Familiarise yourself with the latest jewellery trends and brands. This will not only help you in conversations with customers but also show your genuine interest in the products, which is crucial for a Sales Associate role.
✨Tip Number 2
Practice your customer service skills by engaging with a diverse range of people. Whether it's through part-time jobs or volunteering, demonstrating your ability to connect with customers will set you apart during the interview process.
✨Tip Number 3
Prepare for the online assessment by reviewing common sales scenarios and customer service questions. Being ready for this step will help you stand out as a candidate who is serious about the position.
✨Tip Number 4
When it comes to the video interview, be yourself! Showcase your personality and passion for jewellery. Remember, they want to see how you reflect their brand culture, so let your unique style shine through.
We think you need these skills to ace Sales Associate
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what H. Samuel is looking for in a Sales Associate. Highlight key responsibilities and required skills, such as customer service and product knowledge.
Tailor Your CV: Make sure your CV reflects your passion for customer service and any relevant experience. Even if you don't have jewellery experience, emphasise your ability to engage with customers and create memorable experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at H. Samuel and how you can contribute to their team culture and sales targets.
Prepare for Online Assessment: Once you submit your application, be ready for the online assessment. Familiarise yourself with common assessment formats and practice answering questions related to customer service scenarios.
How to prepare for a job interview at Signet Jewelers Ltd.
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for creating memorable customer experiences. Share examples from your past where you went above and beyond for a customer, as this aligns perfectly with the company's values.
✨Demonstrate Product Knowledge
Even if you don't have direct jewellery experience, show that you have researched the products and brands they offer. Discuss any specific pieces or trends in jewellery that interest you to showcase your genuine interest.
✨Embrace Your Unique Style
Since the company encourages individuality, don’t hesitate to express your personal style during the interview. Wear something that reflects your personality while still adhering to the business casual dress code.
✨Prepare for Common Interview Questions
Anticipate questions about how you would handle various customer scenarios. Think of situations where you successfully engaged with diverse customers and be ready to share those stories.