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For Companies At a Glance
- Tasks: Lead a team in delivering exceptional customer service and product knowledge.
- Company: Join Signet, the name behind H. Samuel and Ernest Jones, with over 270 stores.
- Benefits: Enjoy competitive salary, sales incentives, staff discounts, and career development opportunities.
- Why this job: Kickstart your management career while sharing your passion for jewellery.
- Qualifications: Retail or customer service experience with strong selling and communication skills.
- Other info: Diverse and inclusive workplace with excellent training programmes.
The predicted salary is between 28800 - 43200 £ per year.
We firmly believe that jewellery retail is all about having great product knowledge. Where do the gems come from in that necklace? How does that watch keep such exact time? Every product we sell has many facets behind it – and our Store Supervisors are the people who bring that product knowledge to life!
You’ll be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product expertise. You’ll also help store management, especially in coaching new team members and help them to settle in, develop their product knowledge and grow their amazing customer retail skills.
Your Background
You’ll have retail or customer service experience, but what really sets you apart is your ability to sell. You'll have the communication skills, confidence and outgoing personality needed to build rapport with customers and showcase product features. You'll also be ambitious. Being a Store Supervisor is a stepping stone into your first management role - and with our coaching, training and support, you can develop quickly.
What’s next?
When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by the store manager inviting you to the final stage interviews. We recommend to regularly check your emails to ensure you don’t miss any updates with your application.
We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends.
What is also really amazing about Signet are the career development opportunities. If you’ve got potential, we’ll help you fulfil it. We’ve got the training and development programmes in place to really help you make the most of your talent!
Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that’s not all, we are part of the world’s largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you.
Equal Opportunity
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
Supervisor in Reading employer: Signet Jewelers Ltd.
Contact Detail:
Signet Jewelers Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Reading
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into their products and values. This way, you can show off your product knowledge and passion for what they do, which is key for a Supervisor role.
✨Tip Number 2
Practice makes perfect! Prepare for that video assessment by rehearsing your answers. Think about why you want to join and how your experience aligns with their needs. A confident delivery can really set you apart!
✨Tip Number 3
Show your personality! When you’re in the interview, let your outgoing nature shine through. Building rapport with the interviewers can make a huge difference, especially in a customer-focused role like this.
✨Tip Number 4
Stay on top of your emails! After applying, keep checking for updates. If you get an invite for an interview, respond quickly and enthusiastically. It shows you're keen and ready to jump into the role!
We think you need these skills to ace Supervisor in Reading
Some tips for your application 🫡
Show Your Passion for Product Knowledge: When writing your application, let your enthusiasm for jewellery and product knowledge shine through. Share any experiences where you've helped customers understand the features of products, as this aligns perfectly with what we value at StudySmarter.
Highlight Your Customer Service Skills: Make sure to emphasise your retail or customer service experience in your application. We want to see how you've gone above and beyond to provide amazing service, as this is key to being a successful Store Supervisor with us.
Be Ambitious and Forward-Thinking: In your application, express your ambition and desire for growth. We love candidates who are looking to develop their careers, so mention how you see the Store Supervisor role as a stepping stone towards management.
Keep an Eye on Your Inbox: After submitting your application through our website, stay on top of your emails! We’ll be reaching out for the next steps, including a short online assessment and video introduction, so don’t miss out on any updates from us.
How to prepare for a job interview at Signet Jewelers Ltd.
✨Know Your Products Inside Out
Before the interview, dive deep into the products offered by the company. Understand where the gems come from and how the watches function. This knowledge will not only impress your interviewers but also show that you’re genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to help a customer. This will demonstrate your ability to be a role model for other team members.
✨Practice Your Communication Style
Since communication is key in this role, practice articulating your thoughts clearly and confidently. You might even want to rehearse with a friend or in front of a mirror to ensure you come across as outgoing and personable during the interview.
✨Express Your Ambition
Let them know you see this position as a stepping stone to management. Share your career goals and how you plan to utilise the training and development opportunities they offer. This shows you're not just looking for a job, but a long-term career.
