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- Tasks: Lead a team in delivering exceptional customer service and maximise sales through product knowledge.
- Company: Join Signet, the leading name in diamond jewellery with over 270 stores in the UK.
- Benefits: Enjoy competitive pay, staff discounts, and exciting career development opportunities.
- Why this job: Be a role model and coach others while growing your retail skills in a dynamic environment.
- Qualifications: Retail or customer service experience with strong communication and sales skills.
- Other info: Opportunities for rapid development and potential management roles await you!
The predicted salary is between 24000 - 36000 £ per year.
We firmly believe that jewellery retail is all about having great product knowledge. Where do the gems come from in that necklace? How does that watch keep such exact time? Every product we sell has many facets behind it – and our Store Supervisors are the people who bring that product knowledge to life!
You’ll be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product expertise. You’ll also help store management, especially in coaching new team members and help them to settle in, develop their product knowledge and grow their amazing customer retail skills.
Responsibilities- Provide excellent customer service and act as a role model for the team.
- Achieve targets, maximise sales and share product knowledge with customers.
- Support store management by coaching new team members and helping them settle in.
- Develop team members’ product knowledge and retail skills to drive performance.
- Retail or customer service experience.
- Ability to sell, strong communication skills, confidence and an outgoing personality to build rapport with customers.
- Ambitious and motivated; store supervision is a stepping stone to first management roles.
- Open to coaching, training, and rapid development with support from the company.
When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by the store manager inviting you to the final stage interviews. We recommend regularly checking your emails to ensure you don’t miss any updates with your application.
Benefits and career developmentWe offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours during peak trading periods, Bank Holidays and weekends. What is also really amazing about Signet are the career development opportunities. If you’ve got potential, we’ll help you fulfil it. We’ve got the training and development programmes in place to really help you make the most of your talent!
Company and equal opportunitySignet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that’s not all, we are part of the world’s largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you. Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
Supervisor in Newry employer: Signet Jewelers Ltd
Contact Detail:
Signet Jewelers Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Newry
✨Tip Number 1
Get to know the company inside out! Research their products, values, and culture. This way, when you get that chance to chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice makes perfect! Before any interviews or assessments, run through common questions and scenarios. Think about how you’d demonstrate your customer service skills and product knowledge – it’ll help you feel more confident.
✨Tip Number 3
Don’t underestimate the power of networking! Connect with current employees on LinkedIn or attend industry events. They might give you insider tips or even put in a good word for you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, keep an eye on your emails for updates – being prompt can really set you apart from the crowd.
We think you need these skills to ace Supervisor in Newry
Some tips for your application 🫡
Show Off Your Product Knowledge: Since we value product knowledge, make sure to highlight any relevant experience you have in retail or customer service. Share specific examples of how you've helped customers understand products in the past.
Be Yourself in the Video: When it comes to the video assessment, just be yourself! We want to see your personality shine through. Talk about why you're excited to join us and how you can contribute to our team.
Tailor Your Application: Take a moment to tailor your application to the Supervisor role. Mention your ambition and motivation, and how you see this position as a stepping stone in your career with us.
Stay Updated: After submitting your application, keep an eye on your emails for updates. We recommend checking regularly so you don’t miss any important information about the next steps in the process.
How to prepare for a job interview at Signet Jewelers Ltd
✨Know Your Products Inside Out
Before the interview, dive deep into the products the company offers. Understand the origins of the gems and the mechanics behind the watches. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to be a role model for the team.
✨Be Ready to Coach and Develop Others
Since the role involves coaching new team members, think of instances where you've helped others grow. Share your approach to mentoring and how you can contribute to developing the team's product knowledge and retail skills.
✨Express Your Ambition and Motivation
During the interview, convey your enthusiasm for the role and your desire to progress within the company. Talk about your career goals and how this position aligns with your aspirations. This will show that you're not just looking for a job, but a long-term career.
