At a Glance
- Tasks: Lead a team in delivering exceptional customer service and maximise jewellery sales.
- Company: Join H. Samuel, a leading name in jewellery retail with a vibrant culture.
- Benefits: Enjoy competitive pay, staff discounts, and training opportunities.
- Other info: Great potential for career progression into management roles.
- Why this job: Be a key player in a dynamic retail environment and grow your career.
- Qualifications: Retail or customer service experience with strong communication skills.
The predicted salary is between 22000 - 28000 £ per year.
About the Role
Store Supervisors play a key role in our jewellery retail operations, serving as role models for outstanding customer service and product knowledge.
Key Responsibilities
- Model outstanding customer service for teammates.
- Achieve sales targets and maximise sales of jewellery products.
- Provide customers with product expertise and information.
- Coach new team members, helping them settle in, develop their product knowledge and grow retail skills.
- Represent H. Samuel’s brand, culture and customer experience.
Skills and Experience
- Retail or customer service experience.
- Strong sales ability, communication skills, confidence and an outgoing personality.
- Ambition to progress into a first management role.
- Ability to build rapport with customers and showcase product features.
Benefits
- Competitive salary and sales incentives.
- Staff discount on jewellery.
- Potential for additional hours during peak trading periods, bank holidays and weekends.
- Access to training and development programmes.
EEO Statement
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion.
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We think you need these skills to ace Store Supervisor in Leeds
Customer Service
Product Knowledge
Sales Ability
Communication Skills
Coaching Skills
Team Leadership
Rapport Building
