Recruitment Coordinator in Birmingham

Location

Hockley, Birmingham (Hybrid – 2 days per week in the office)

Hours

Full-time or part-time hours considered

At Signet Jewelers, we're passionate about attracting great talent and creating outstanding experiences for our candidates, new starters and hiring managers.

We're looking for a highly organised and customer‑focused Recruitment Coordinator to join our People Team and play a key role in supporting recruitment activity across our retail stores and Store Support Centre teams.

This is an excellent opportunity for someone who enjoys working in a fast‑paced environment, thrives on organisation, and wants to build a career in recruitment and people services.

Whether you're already working in recruitment coordination, HR administration, or looking to develop your experience in talent acquisition, we'd love to hear from you.

We offer a flexible hybrid working model, with 2 days per week based in our Hockley, Birmingham office, and we're open to considering both full‑time and part‑time applicants.

What does the role involve?

As our Recruitment Coordinator, you'll help ensure our recruitment processes run smoothly from start to finish while delivering a first‑class experience for candidates and stakeholders alike.

Key responsibilities will include

• Managing recruitment queries via email, phone and face‑to‑face channels, providing timely and professional support to candidates, hiring managers and colleagues.
• Supporting recruitment administration and maintaining accurate records across our recruitment and HR systems.
• Assisting with end‑to‑end recruitment activities for retail and Store Support Centre vacancies, including advertising roles, candidate sourcing, screening, shortlisting and offer management.
• Supporting candidate sourcing through job boards, Linked In and other recruitment channels.
• Owning the new starter experience, ensuring candidates receive a warm welcome and everything is in place for their first day.
• Producing offer letters, contracts and other recruitment documentation.
• Supporting onboarding activity, including references and right‑to‑work checks where required.
• Managing our employee referral programme and ensuring referrals are processed in line with company policy.
• Assisting stores with recruitment systems, selection tools and recruitment‑related queries.
• Producing recruitment reports and identifying opportunities to improve attraction and hiring outcomes.
• Providing wider administrative support to the People Team when needed.

What are we looking for?

We're looking for someone who is organised, proactive and passionate about delivering great service.

You will bring

• Excellent organisational skills and the ability to manage multiple priorities.
• Strong attention to detail and accuracy.
• Excellent written and verbal communication skills.
• A customer‑focused approach and confidence working with people at all levels.
• Strong administration skills and confidence using Microsoft Office applications, including Outlook, Word and Excel.
• The ability to handle confidential and sensitive information with discretion.
• Recruitment, HR administration or people‑related experience (desirable but not essential).
• An understanding of data protection requirements (desirable, although training will be provided).

We are passionate about our profession, and together we can help you realise your full potential. Come and be part of Signet Jewelers and enjoy the following fantastic benefits:

• Competitive salary
• Generous discount of up to 30% off our fabulous products from day one.
• An annual enhanced discount to celebrate the day you joined our team.
• Retirement Savings plans which offer flexibility in the way you save for the future.
• Immediate Life Assurance from day one.
• A minimum of 22 days holiday per year which increases after a years’ service.
• Recognised qualifications, study support and structured career progression.
• Health and Wellbeing Scheme.
• Financial Wellbeing scheme.
• Give As You Earn scheme – An easy way to support causes close to your heart.
• Real Rewards - exclusive discounts on groceries, travel and leisure.

Signet is the name behind H.

Samuel and Ernest Jones.

Together, we have more than 270 stores in the UK and Republic of Ireland.

But that’s not all, we are part of the world’s largest retailer of diamond jewellery with approximately 2,800 stores.

Just imagine where your career could take you

Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion.

We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1).

All employment is decided on the basis of qualifications, merit and business need.

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