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- Tasks: Assist in managing a luxury boutique and create exceptional client experiences.
- Company: Join Signet Jewelers, home to H. Samuel and Ernest Jones, with over 270 stores across the UK.
- Benefits: Enjoy competitive salary, up to 30% discount, 33 days holiday, and career progression support.
- Why this job: Be part of a dynamic team that values customer focus and personal development in a luxury environment.
- Qualifications: Strong communication skills, proactive attitude, and experience in customer service or retail leadership required.
- Other info: Opportunity to grow within a global leader in diamond jewellery retail.
The predicted salary is between 24000 - 36000 £ per year.
As Assistant Boutique Manager you will play an integral part in the commercial success and presentation of the store, supporting the Boutique Manager in creating a luxury client experience with our brand values demonstrated in every interaction. Through your passion and appetite for success, you will inspire your team to put the client first in everything they do.
You will be an inclusive, visible and accessible role model of selling behaviours which deliver results and be committed to supporting the development of your team. You will be proactive, a great communicator and able to develop strong and long-lasting client relationships through effective CRM activity. Planning and organising and the ability to adjust priorities quickly are essential for an efficient, well-run store and the ability to give direction, coach, delegate and get the best out of others will be key to success in this role. You will have the capability and confidence to deputise for Boutique Manager in their absence.
You will be passionate about and become an expert on our products. Your leadership skills will ensure each member of your team becomes an expert able to share the stories, tradition and craftsmanship behind our wide range of products, deliver a seamless service and help every client celebrate life and express love.
If this sounds like you, we’d love to meet you:
- You have unwavering customer focus and a track record of consistently delivering exceptional customer experiences.
- You have strong interpersonal skills and a good command of verbal and written English. A second language is desirable.
- You are proactive and have the know-how to develop and maintain a client base in the luxury space.
- You are comfortable with targets and business data.
- You have the skills and experience to lead and inspire, coach and develop a team to deliver consistently great performance.
- You have excellent organisational and planning skills.
- You are comfortable with tech and learn quickly (a working knowledge of Microsoft Office 365 is an advantage).
- You are a team player with a can-do attitude and the ability to remain calm under pressure.
We offer:
- Competitive salary including sales incentives.
- Generous discount of up to 30% off our fabulous products from day one.
- An annual enhanced discount to celebrate the day you joined our team.
- Retirement Savings plans which offer flexibility in the way you save for the future.
- Immediate Life Assurance from day one.
- A minimum of 33 days holiday per year.
- Recognised qualifications, study support and structured career progression.
- Health and Wellbeing Scheme.
- Financial Wellbeing scheme.
- Give As You Earn scheme – An easy way to support causes close to your heart.
- Real Rewards - exclusive discounts on groceries, travel and leisure.
Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that’s not all, we are part of the world’s largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you.
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
Assistant Boutique employer: Signet Jewelers Ltd.
Contact Detail:
Signet Jewelers Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Boutique
✨Tip Number 1
Familiarise yourself with the luxury retail market and our brand values. Understanding what sets us apart will help you articulate how you can contribute to creating that exceptional client experience we strive for.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully coached and developed a team in the past. Be ready to discuss specific situations where your guidance led to improved performance or customer satisfaction.
✨Tip Number 3
Demonstrate your proactive approach by thinking of ways to enhance client relationships. Consider how you would implement effective CRM strategies and be prepared to share your ideas during the interview.
✨Tip Number 4
Be ready to discuss your organisational skills and how you manage priorities in a fast-paced environment. Think of examples where you've successfully balanced multiple tasks while maintaining a high level of service.
We think you need these skills to ace Assistant Boutique
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, customer service, and team leadership. Use specific examples that demonstrate your ability to create exceptional client experiences and lead a team.
Craft a Compelling Cover Letter: In your cover letter, express your passion for luxury retail and how your values align with the brand's. Mention your proactive approach to client relationships and your experience in achieving sales targets.
Showcase Your Communication Skills: Since strong interpersonal skills are essential, ensure your application reflects your ability to communicate effectively. Use clear and concise language, and consider including examples of successful team collaboration or client interactions.
Highlight Your Organisational Skills: Emphasise your planning and organisational abilities in your application. Provide examples of how you've successfully managed priorities in a fast-paced environment, ensuring a well-run store and excellent customer service.
How to prepare for a job interview at Signet Jewelers Ltd.
✨Showcase Your Customer Focus
Emphasise your unwavering commitment to delivering exceptional customer experiences. Prepare examples from your past roles where you went above and beyond for clients, as this aligns perfectly with the luxury client experience they seek.
✨Demonstrate Leadership Skills
Be ready to discuss your experience in leading and inspiring a team. Share specific instances where you coached team members to achieve their targets or improve their performance, showcasing your ability to develop others.
✨Highlight Organisational Abilities
Since planning and organisation are crucial for this role, prepare to talk about how you manage priorities and ensure a well-run store. Use examples that illustrate your ability to adapt quickly to changing circumstances.
✨Familiarise Yourself with the Brand
Research the company and its products thoroughly. Being knowledgeable about their offerings will not only impress your interviewers but also demonstrate your passion for the brand and its values, which is essential for creating a luxury client experience.
