Supervisor - Ernest Jones - Temporary - Full Time

Overview

We firmly believe that jewellery retail is all about having great product knowledge. Where do the gems come from in that necklace? How does that watch keep such exact time? Every product we sell has many facets behind it – and our Store Supervisors are the people who bring that product knowledge to life!

You\’ll be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product expertise. You\’ll also help store management, especially in coaching new team members and help them to settle in, develop their product knowledge and grow their amazing customer retail skills.

Responsibilities

• Be a role model of outstanding customer service for team members, achieve targets, maximise sales and share product knowledge with customers.
• Support store management by coaching new team members, helping them settle in, develop product knowledge and grow customer retail skills.

Background / Qualifications

• Retail or customer service experience, with a proven ability to sell.
• Strong communication skills, confidence and an outgoing personality to build rapport with customers and showcase product features.
• Ambitious and open to progression; a Store Supervisor role as a stepping stone into a first management position with coaching, training and support to develop quickly.

What\’s next?

When you submit your application, you will be invited to complete a short online assessment.

If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us.

Successful applicants will be contacted by the store manager inviting you to the final stage interviews.

We recommend regularly checking your emails to ensure you don\’t miss any updates with your application.

Career development

Signet offers career development opportunities. If you\’ve got potential, we\’ll help you fulfil it. We\’ve got training and development programmes in place to help you make the most of your talent!

About Signet

Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. We are part of the world\’s largest retailer of diamond jewellery with approximately 2,800 stores.

Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion.

We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at peak trading periods, Bank Holidays and weekends.