At a Glance
- Tasks: Lead a vibrant team to achieve sales targets and create memorable customer experiences.
- Company: Join H. Samuel, a unique jewellery retailer celebrating life's special moments.
- Benefits: Enjoy competitive salary, generous discounts, and extensive training opportunities.
- Other info: Embrace your individuality with a business casual dress code and a supportive culture.
- Why this job: Be the face of our brand and inspire your team in a fun, casual environment.
- Qualifications: Proven leadership skills and a passion for delivering exceptional customer service.
The predicted salary is between 27000 - 33000 £ per year.
- CELEBRATE LIFE & EXPRESS LOVE
- Store Manager – H. Samuel – Fareham
As Store Manager here at H.
Samuel in Fareham you’ll be responsible for achieving the store’s targets through promoting the sales culture instore, building and inspiring a strong customer‑first team and by ensuring compliance with company policies and procedures.
You’ll be passionate about role modelling your selling skills, coaching and inspiring your team through great leadership and adopting a proactive approach to sales management.
You’ll also be responsible for consistent compliance with company instructions, policies and processes and will be responsible for control of costs, payroll, shrinkage and expenses for the store.
You’ll also oversee the planning and organisation of operational activities within the store.
We encourage our Store Managers to lead their teams boldly, by showing them the way and inspiring them, thereby creating a sense of pride and willingness to exceed expectations.
As the face of H.
Samuel, we want you to reflect our brand, culture and customers.
You certainly won’t find our Store team members suited and booted.
Instead, we’re proud of our team’s unique personalities and to showcase this we have a fashion conscious, business casual dress code, which encourages our teams to celebrate their own tattoo’s, piercings and style!
Jewellery, Watch & Gift Retail is truly unique!
In any of our H.
Samuel stores you’ll see our knowledgeable team members devote their days to sharing and celebrating special life‑changing moments with our customers.
We love that we are a key part in making an engagement, a wedding or the celebration of a loved‑one’s Birthday even more special by ensuring our customers discover the perfect piece to mark the occasion.
Ours is an environment like no other.
Join us – Be part of something special!
Are you the perfect gem?
We’re looking for suitable candidates to demonstrate the following
- An excellent track record of successfully achieving KPI's.
- Experience of holding accountability for managing the commercial performance of a store.
- Experience of leading store teams.
- Experience of target‑setting and interpreting business data.
- An ability to inspire, coach and develop your team to maximise potential and performance.
- Proven track record of role modelling and consistently delivering amazing customer experiences.
- Clear passion for our products and ability to put yourself in our customers shoes.
- A competitive spirit.
- Basic knowledge of legislative responsibilities e. g. recruitment, employment law, health and safety, trading standards.
What’s next?
When you submit your application, you will be invited to complete a short online assessment.
If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us.
Successful applicants will be contacted by a member of our recruitment team inviting you to the final stage interviews.
We recommend to regularly check your emails to ensure you don’t miss any updates with your application.
Your Rewards
Upon joining us as a Store Manager you’ll be supported from day‑one through our bespoke Management Induction programme which equips you with the core detail you require in order to succeed in-store.
Brand training and internationally recognised Gemmological qualifications and other product‑based training modules will all also be available at your fingertips through our internal 'Signet Jewellery Academy'.
In addition to being able to access dedicated Learning & Development resources you’ll also achieve the following benefits:
- Competitive salary including sales incentives.
- Generous discount of up to 30% off our fabulous products from day one.
- An annual enhanced discount to celebrate the day you joined our team.
- Retirement Savings plans which offer flexibility in the way you save for the future.
- Immediate Life Assurance from day one.
- A minimum of 33 days holiday per year.
- Recognised qualifications, study support and structured career progression.
- Health and Wellbeing Scheme.
- Financial Wellbeing scheme.
- Give As You Earn scheme – An easy way to support causes close to your heart.
- Real Rewards - exclusive discounts on groceries, travel and leisure.
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion.
We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1).
All employment is decided on the basis of qualifications, merit and business need.
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Store Manager - Fareham employer: Signet Jewelers Limited
At Signet Jewelers, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values product knowledge and customer service excellence. As a Store Supervisor, you'll not only enjoy competitive salaries and benefits, including sales incentives and staff discounts, but also have access to robust training and career development opportunities that can propel you into management roles. Join us in a dynamic environment where your ambition and talent can truly shine, and be part of a diverse team committed to inclusivity and growth.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Fareham
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Signet Jewelers Limited, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Signet Jewelers Limited!
We think you need these skills to ace Store Manager - Fareham
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Signet Jewelers Limited, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Signet Jewelers Limited and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Signet Jewelers Limited that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Signet Jewelers Limited
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
