Commercial Account Handler

Commercial Account Handler

Downpatrick Full-Time 25000 - 35000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage commercial client accounts and drive new business in insurance sectors.
  • Company: Join a dynamic UK regional brokerage firm with multiple office locations.
  • Benefits: Enjoy a competitive salary, pension, health coverage, and flexible working options.
  • Why this job: Be part of a supportive team with a focus on growth and work-life balance.
  • Qualifications: 2 years of commercial insurance experience preferred; open to various backgrounds.
  • Other info: Hybrid work model available, with full remote options for flexibility.

The predicted salary is between 25000 - 35000 £ per year.

Hybrid - Remote - Belfast based

Salary: £25,000-£35,000 or above DOE. Comprehensive benefits package including pension, health/medical coverage, and work-life balance.

Your New Employer

Join our client, a UK regional brokerage firm with multiple office locations across the province. We are seeking talented and experienced Commercial Account Handlers to support their next phase of growth. Currently, we have openings for 3 full-time and 1 part-time Commercial Account Handlers on permanent contracts. Working hours are 9 am-5 pm, with hybrid options available (3 days in the office, 2 from home). Full remote work is also possible. Part-time positions require 28 hours per week or 3-4 days, with negotiable flexible hours based on experience.

Overview of the Role

As a Commercial Account Handler, you will manage a portion of our commercial client book and drive new business in diverse SME and commercial insurance sectors. Although our headquarters are in Belfast, we have regional offices across the province, including Derry and Omagh. We offer the option for full-time employees to work remotely, with minimal office attendance required except for client meetings or monthly internal training sessions. Our flexible working structure, which remains in place post-COVID, has proven successful in staff retention, despite industry norms that typically demand full-time office attendance.

Responsibilities and Qualifications

Deliver exceptional customer care to new and existing clients, handling a workload independently or collaboratively within our team of handlers, brokers, and account executives. Experience of at least 2 years in commercial account handling is preferable, but we are open to candidates with backgrounds in personal lines, corporate, claims, underwriting, or other insurance-based roles. Our client is committed to training and developing individuals who possess a strong foundation in these areas.

What We Offer

We provide an attractive starting salary, comprehensive company benefits, including pension contribution and health/medical care, and the opportunity to work flexibly in a dynamic and collaborative environment, regardless of experience level.

Key Responsibilities

  • Negotiating with underwriters to secure the best price
  • Advising clients on risk management and mitigation strategies
  • Meeting deadlines for renewals and new business
  • Enhancing efficiency and streamlining workflows in your processes
  • Supporting junior staff by sharing expertise in negotiating skills, technical knowledge, and underwriting

Desired Skills and Experience

To thrive in this role, you should ideally have:

  • Minimum of 2 years' commercial insurance experience (other insurance experience will be considered)
  • Exposure to a broking environment is advantageous
  • Working knowledge of Open GI
  • Professional qualification or progress toward Cert II or relevant certifications, with familiarity in insurance CRMs or sales databases

Application Process

To apply, please click below. Contact details can be found on the Signatus website. All applications will be handled with the utmost confidentiality, and we will not share your information without prior consent. Please submit your application in English.

Commercial Account Handler employer: Signatus Recruitment

Join a dynamic UK regional brokerage firm based in Belfast, where we prioritise employee well-being with a comprehensive benefits package, including pension and health coverage. Our flexible hybrid working model fosters a collaborative culture, allowing you to balance your professional and personal life while contributing to our growth in the commercial insurance sector. With a commitment to training and development, we offer ample opportunities for career advancement in a supportive environment.
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Contact Detail:

Signatus Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Commercial Account Handler

✨Tip Number 1

Familiarise yourself with the specific insurance products and services offered by the brokerage firm. Understanding their offerings will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.

✨Tip Number 2

Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.

✨Tip Number 3

Prepare to discuss your experience in managing client relationships and handling commercial accounts. Be ready to share specific examples of how you've successfully negotiated with underwriters or improved processes in previous roles.

✨Tip Number 4

Stay updated on industry trends and changes in commercial insurance. Being knowledgeable about current market conditions will not only impress your interviewers but also show that you're proactive and committed to your professional development.

We think you need these skills to ace Commercial Account Handler

Customer Service Skills
Negotiation Skills
Risk Management
Time Management
Attention to Detail
Technical Knowledge of Insurance Products
Communication Skills
Team Collaboration
Problem-Solving Skills
Knowledge of Open GI
Familiarity with Insurance CRMs
Sales Database Management
Adaptability to Hybrid Working
Professional Qualification Progression

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in commercial account handling or related insurance roles. Emphasise any specific skills that align with the job description, such as negotiation and risk management.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your understanding of their flexible working structure and how your background makes you a great fit for their team.

Highlight Relevant Experience: In your application, clearly outline your experience in commercial insurance or related fields. If you have worked in a broking environment or have knowledge of Open GI, make sure to include this information.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Signatus Recruitment

✨Know Your Insurance Basics

Brush up on your knowledge of commercial insurance, especially if you have experience in personal lines or other areas. Be prepared to discuss risk management strategies and how they apply to different sectors.

✨Demonstrate Your Negotiation Skills

Since negotiating with underwriters is a key part of the role, think of examples from your past experiences where you successfully negotiated terms or prices. This will show your potential employer that you can handle the responsibilities of the position.

✨Showcase Your Customer Care Experience

Prepare to talk about how you've delivered exceptional customer service in previous roles. Highlight specific instances where you went above and beyond for clients, as this is crucial for a Commercial Account Handler.

✨Ask Insightful Questions

At the end of the interview, ask questions that show your interest in the company and the role. Inquire about their approach to training and development, or how they support their staff in achieving professional qualifications.

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