At a Glance
- Tasks: Be the friendly face of our luxury care home, welcoming visitors and managing communications.
- Company: Join Signature Senior Lifestyle, a leader in luxury residential and dementia care.
- Benefits: Earn from £13.45/hour, enjoy up to 30 days leave, free meals, and great perks.
- Other info: Flexible shifts available, with opportunities for ongoing training and development.
- Why this job: Make a real difference in residents' lives while developing your career in a supportive environment.
- Qualifications: Friendly, organised, IT literate, with excellent communication skills.
The predicted salary is between 27800 - 27800 € per year.
Be the first person everyone meets in this front-of-house role, when you join Signature Senior Lifestyle as a Receptionist at our luxury care and nursing home in Surbiton.
What Signature Offer
- From £13.45 per hour
- Shift times: 08:00-20:00, 08:00-14:00, 14:00-20:00. Alternate weekends required.
- Part time or BANK shifts available
- Up to 30 days annual leave, plus 8 bank holidays, depending on length of service
- Workplace pension
- Free meals on shift for staff working 6+ hours
- Life Assurance Scheme
- ‘Blue Light’ discount scheme eligible
- Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus
- Staff recognition scheme – Purple Heart Award
- Ongoing career training and development
- Employee Assistance Programme, occupational health support and wellbeing services
- Plus cycle to work scheme, study support, long service awards and more
Transport Links
- Commuting - Surbiton nearest train station
- Walking - less than 1 mile from nearest train station
- Driving - 5 miles from A3 Kingston bypass with connections to M4, M3 and M25
Your Role at Signature
The reception area is your domain! You’ll be in charge of cleaning and tidying the area to make the best possible impression, and make the entrance as welcoming as it can be to visitors and residents alike. You’ll be the first to welcome and greet visitors, in a professional, friendly and courteous way, making sure the visitors’ book and the person’s identity are checked as far as reasonably practicable, and that the contractors’ log is signed by visiting workmen. You’ll also be answering the phone, redirecting calls and recording messages as required, and managing emails and faxes if needed, along with various office and admin duties such as filing, word processing, maintaining databases and photocopying for other senior staff. You’ll also be in charge of organising staff lunch rotas, receiving and managing post, and signing for incoming post if residents are not able to receive it themselves.
What we’re looking for
We are kind and compassionate. Positive and resilient. Proactive and organised. Honest and accountable. Passionate and keen to develop. If this sounds like you, you’ll fit right in. You’re a friendly and welcoming first point of contact for the business, IT literate (competent in MS Office) with previous switchboard experience and a professional telephone manner. Previous exposure to problem-solving and client complaints, and excellent communication skills, would be a bonus.
About Signature
Signature Senior Lifestyle offer unrivalled residential and dementia care in luxury homes. We strive for excellence in everything we do, and make a real difference to our residents’ lives. Our team is one of our biggest assets. We cultivate a supportive environment for our people, with tailored training and career development at all levels. Wake up to the passion inside you. Apply to Signature Senior Lifestyle today.
Receptionist employer: Signature
Signature Senior Lifestyle is an exceptional employer, offering a supportive and nurturing work environment where employees are valued as key assets. With competitive pay starting at £13.45 per hour, generous annual leave, and a range of benefits including free meals on shift and ongoing career development opportunities, our luxury care home in Surbiton is the perfect place for those looking to make a meaningful impact in the lives of our residents while enjoying a fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Tip Number 1
First impressions matter, so when you walk into that interview, bring your A-game! Dress smartly and be ready to showcase your friendly personality. Remember, you're not just applying for a job; you're stepping into a role where you'll be the welcoming face of the company.
✨Tip Number 2
Practice makes perfect! Before your interview, rehearse common questions and think about how your skills match what they're looking for. We suggest you even role-play with a friend to get comfortable with your responses. Confidence is key!
✨Tip Number 3
Don’t forget to ask questions during your interview! This shows you're genuinely interested in the role and the company. Ask about team dynamics or what a typical day looks like for a receptionist at Signature. It’ll help you stand out!
✨Tip Number 4
After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression. And remember, apply through our website for the best chance at landing that dream job!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality:As a Receptionist, you'll be the first face people see, so let your personality shine through in your application. Use a friendly tone and share a bit about yourself to show us how welcoming you can be!
Tailor Your CV:Make sure your CV highlights relevant experience, especially in customer service or admin roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Be Clear and Concise:When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure to express your interest in the role and why you’d be a great fit without rambling on.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Signature
✨Know the Company
Before your interview, take some time to research Signature Senior Lifestyle. Understand their values, mission, and what makes them stand out in the care industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Practice Your Greeting
As a Receptionist, you'll be the first point of contact for visitors. Practise a warm and professional greeting that reflects the friendly atmosphere of the care home. Role-play with a friend or family member to get comfortable with how you want to present yourself.
✨Showcase Your Organisational Skills
Be prepared to discuss your organisational skills and how you manage multiple tasks. Think of examples from previous roles where you successfully handled admin duties, managed schedules, or dealt with client inquiries. This will demonstrate your ability to thrive in a busy reception environment.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team culture, training opportunities, or how they support staff wellbeing. This shows you're proactive and genuinely interested in being part of their community.
