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- Tasks: Be the friendly face of our luxury care home, welcoming visitors and managing communications.
- Company: Join Signature Senior Lifestyle, a leader in residential and dementia care.
- Benefits: Earn from £13.45 per hour, enjoy up to 30 days leave, and free meals on long shifts.
- Other info: Flexible part-time or bank shifts available, with great transport links.
- Why this job: Make a real difference in residents' lives while developing your career in a supportive environment.
- Qualifications: Friendly, IT literate, with excellent communication skills and a proactive attitude.
The predicted salary is between 27800 - 27800 £ per year.
Be the first person everyone meets in this front-of-house role, when you join Signature Senior Lifestyle as a Receptionist at our luxury care and nursing home in Surbiton.
What Signature Offer
- From £13.45 per hour
- Shift times: 08:00-20:00, 08:00-14:00, 14:00-20:00. Alternate weekends required.
- Part time or BANK shifts available
- Up to 30 days annual leave, plus 8 bank holidays, depending on length of service
- Workplace pension
- Free meals on shift for staff working 6+ hours
- Life Assurance Scheme
- ‘Blue Light’ discount scheme eligible
- Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus
- Staff recognition scheme – Purple Heart Award
- Ongoing career training and development
- Employee Assistance Programme, occupational health support and wellbeing services
- Plus cycle to work scheme, study support, long service awards and more
Transport Links
- Commuting - Surbiton nearest train station
- Walking - less than 1 mile from nearest train station
- Driving - 5 miles from A3 Kingston bypass with connections to M4, M3 and M25
Your Role at Signature
The reception area is your domain! You’ll be in charge of cleaning and tidying the area to make the best possible impression, and make the entrance as welcoming as it can be to visitors and residents alike. You’ll be the first to welcome and greet visitors, in a professional, friendly and courteous way, making sure the visitors’ book and the person’s identity are checked as far as reasonably practicable, and that the contractors’ log is signed by visiting workmen. You’ll also be answering the phone, redirecting calls and recording messages as required, and managing emails and faxes if needed, along with various office and admin duties such as filing, word processing, maintaining databases and photocopying for other senior staff. You’ll also be in charge of organising staff lunch rotas, receiving and managing post, and signing for incoming post if residents are not able to receive it themselves.
What we’re looking for
We are kind and compassionate. Positive and resilient. Proactive and organised. Honest and accountable. Passionate and keen to develop. If this sounds like you, you’ll fit right in. You’re a friendly and welcoming first point of contact for the business, IT literate (competent in MS Office) with previous switchboard experience and a professional telephone manner. Previous exposure to problem-solving and client complaints, and excellent communication skills, would be a bonus.
About Signature
Signature Senior Lifestyle offer unrivalled residential and dementia care in luxury homes. We strive for excellence in everything we do, and make a real difference to our residents’ lives. Our team is one of our biggest assets. We cultivate a supportive environment for our people, with tailored training and career development at all levels. Wake up to the passion inside you. Apply to Signature Senior Lifestyle today.
Receptionist employer: Signature
Contact Detail:
Signature Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
First impressions matter, so when you walk into that interview, make sure to bring your best self! Dress smartly, smile, and be ready to show off your friendly personality. Remember, you're not just applying for a job; you're showcasing how you'd be the perfect first point of contact at Signature.
✨Tip Number 2
Do your homework on Signature Senior Lifestyle! Familiarise yourself with their values and what they stand for. This will help you connect your own experiences to their mission during the interview, showing them you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Get a friend or family member to do a mock interview with you. Focus on common questions like how you handle difficult situations or how you keep things organised. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 4
After your interview, don’t forget to follow up with a thank-you email! It’s a great way to express your appreciation for the opportunity and reiterate your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and approachable in your tone. Remember, as a Receptionist, you'll be the first point of contact, so show us how welcoming you can be!
Tailor Your Application: Make sure to tailor your application to the role at Signature Senior Lifestyle. Highlight any relevant experience you have, especially in customer service or admin roles. We love seeing how your skills match what we’re looking for, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary, and make sure to proofread for any typos or errors. A polished application shows attention to detail, which is key for this role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures it gets to the right people. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Signature
✨Know the Company
Before your interview, take some time to research Signature Senior Lifestyle. Understand their values, mission, and what makes them stand out in the care industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Practice Your Greeting
As a Receptionist, you'll be the first point of contact for visitors. Practise a warm and professional greeting. You might even want to role-play with a friend to get comfortable with how you’ll introduce yourself and welcome guests.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage multiple tasks, like answering phones while greeting visitors. Think of specific examples from your past experiences where you successfully juggled responsibilities, as this is crucial for the role.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful ones that reflect your interest in the role and the company, such as inquiries about team dynamics or opportunities for career development within Signature.