Client Liaison Coordinator in Reading
Client Liaison Coordinator

Client Liaison Coordinator in Reading

Reading Full-Time 23000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support sales and marketing, manage resident move-ins, and handle enquiries.
  • Company: Luxury care home dedicated to excellence and community impact.
  • Benefits: From £27,000 salary, up to 30 days leave, free meals, and career development.
  • Why this job: Join a compassionate team making a real difference in residents' lives.
  • Qualifications: Strong communication skills, sales experience, and a valid driving licence.
  • Other info: Dynamic role with ongoing training and supportive work culture.

The predicted salary is between 23000 - 30000 £ per year.

We are currently recruiting for a brand new position of Client Liaison Coordinator to support our sales and marketing process at our luxury home in Caversham. With a focus on target achievement and exceptional customer service standards, you'll manage the resident move-in process and take accountability for the new resident administration activity.

What Signature Offer

  • From £27,000 per annum
  • Full time shifts available
  • Up to 30 days annual leave, plus 8 bank holidays, depending on length of service
  • Workplace pension
  • Free meals on shift for staff working 6+ hours
  • Life Assurance Scheme
  • ‘Blue Light’ discount scheme eligible
  • Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus
  • Staff recognition scheme – Purple Heart Award
  • Ongoing career training and development
  • Employee Assistance Programme, occupational health support and wellbeing services
  • Plus cycle to work scheme, study support, long service awards and more

Transport Links

  • Commuting - Reading nearest train station
  • Walking - 1.5 miles from nearest train station

Your Role at Signature

Supported by our Client Liaison Manager you'll identify and pursue new sales opportunities, developing and maintaining relevant Business Development contacts within the local community. As Client Liaison Coordinator, you'll assist in meeting sales targets and deadlines, support sales events and exhibitions, update our sales database, follow up on sales leads and produce activity reports as required. You'll also handle general sales and marketing enquiries. You’ll manage and coordinate the resident move-in process on a day to day basis, taking accountability for the new resident administration activity and also provide offer cover within the home as needed, including weekends and evenings.

What we’re looking for

We are kind and compassionate. Positive and resilient. Proactive and organised. Honest and accountable. Passionate and keen to develop. If this sounds like you, you’ll fit right in. Alongside good written, verbal communication and Microsoft Office skills, previous sales experience and negotiation skills would be a big advantage. A full valid Driving License is required.

About Signature

Signature Senior Lifestyle offer unrivalled residential and dementia care in luxury homes. We strive for excellence in everything we do, and make a real difference to our residents’ lives. Our team is one of our biggest assets. We cultivate a supportive environment for our people, with tailored training and career development at all levels. Wake up to the potential inside you. Apply to Signature Senior Lifestyle today.

Client Liaison Coordinator in Reading employer: Signature

Signature Senior Lifestyle is an exceptional employer, offering a supportive and nurturing work environment in the heart of Caversham. With competitive salaries starting from £27,000, generous annual leave, and a strong focus on employee development through ongoing training and career progression, we prioritise the well-being and growth of our team. Our commitment to excellence in customer service and community engagement ensures that you will be part of a compassionate and dedicated team making a meaningful impact in residents' lives.
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Contact Detail:

Signature Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Liaison Coordinator in Reading

✨Tip Number 1

Network like a pro! Reach out to people in your industry, attend local events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and practising common questions. We recommend role-playing with a friend to boost your confidence. Remember, it’s not just about answering questions; it’s about showing your passion for the role!

✨Tip Number 3

Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the position and keeps you fresh in their minds.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Client Liaison Coordinator in Reading

Customer Service
Sales Experience
Negotiation Skills
Communication Skills
Microsoft Office
Organisational Skills
Proactivity
Accountability
Report Writing
Business Development
Time Management
Driving License

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Client Liaison Coordinator role. Highlight any previous sales experience and customer service achievements to show us you’re the right fit!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your values align with ours. Be genuine and let your personality come through.

Showcase Your Communication Skills: Since good written communication is key for this position, ensure your application is clear, concise, and free of errors. We want to see your ability to communicate effectively right from the start!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Signature

✨Know the Company Inside Out

Before your interview, take some time to research Signature Senior Lifestyle. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Showcase Your Customer Service Skills

As a Client Liaison Coordinator, exceptional customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for clients. Highlight your ability to manage resident move-ins smoothly and how you handle enquiries with care and professionalism.

✨Demonstrate Your Sales Acumen

Since this role involves pursuing new sales opportunities, be ready to discuss your previous sales experience. Think of specific instances where you met or exceeded targets, and be prepared to share your strategies for building relationships within the community.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you’re proactive and genuinely interested in contributing to the company’s success.

Client Liaison Coordinator in Reading
Signature
Location: Reading

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