At a Glance
- Tasks: Lead a team to create exceptional dining and hospitality experiences for residents.
- Company: Join Signature Senior Lifestyle, a luxury care home making a positive impact.
- Benefits: Earn up to £52,000 plus bonuses, enjoy generous leave, and receive private medical insurance.
- Other info: Supportive environment with ongoing training and career development opportunities.
- Why this job: Make a real difference in people's lives while developing your career in hospitality.
- Qualifications: 1-2 years in a supervisory role, ideally in healthcare or hospitality.
The predicted salary is between 52000 - 65000 € per year.
Bring your wealth of service industry experience to a caring and supportive environment, one that makes a positive difference to people’s lives, when you join Signature Senior Lifestyle as a Hospitality Manager at our luxury care and nursing home in Enfield.
What Signature Offer
- Up to £52,000 per annum + bonus of up to 25%
- Up to 30 days annual leave, plus 8 bank holidays, depending on length of service
- Workplace pension
- Free meals on shift for staff working 6+ hours
- Private medical insurance and company sick pay
- Life Assurance Scheme
- ‘Blue Light’ discount scheme eligible
- Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus
- Staff recognition scheme – Purple Heart Award
- Ongoing career training and development
- Employee Assistance Programme, occupational health support and wellbeing services
- Plus cycle to work scheme, study support, long service awards and more
Your Role at Signature
At Signature we would like to work toward a “Care with Hospitality” approach. We are carefully setting the standards supported by learning and ongoing quality monitoring from the core of our service delivery model. From our exceptional dining experiences to our luxurious environment, our Hospitality Manager oversees all non-clinical areas of our home. You’ll be responsible for managing & overseeing Food & Beverage service, Culinary (Kitchen), housekeeping, activities and front of house (Reception & Concierge), to ensure everyone who lives in and visits your home has the best possible experience.
Alongside the day to day running of your departments, ensuring your team are meeting the highest levels of service, you’ll be building relationships with residents, championing their experience, taking on board their feedback and managing their expectations. You’ll take the lead in resolving complaints and investigating incidents. You’ll manage the home’s budget and any costs associated with your teams, including provisions from external resources.
You’ll also be a supportive and caring leader. You’ll ensure your team has the right skills to meet the needs of your home, identifying and facilitating any training and development. You’ll lead by example, maintaining high standards and setting out clear expectations of each team member. You’ll also be their mentor and someone they can rely on in a difficult situation.
What we’re looking for
We are kind and compassionate. Positive and resilient. Proactive and organised. Honest and accountable. Passionate and keen to develop. If this sounds like you, you’ll fit right in. As well as your dedication to providing exceptional service, 1 to 2 years’ experience in a supervisory role, ideally in healthcare, restaurants or hotels, industry relevant qualifications, and local market knowledge are all a big advantage.
About Signature
Signature Senior Lifestyle offer unrivalled residential and dementia care in luxury homes. We strive for excellence in everything we do, and make a real difference to our residents’ lives. Our team is one of our biggest assets. We cultivate a supportive environment for our people, with tailored training and career development at all levels. Wake up to the know-how inside you. Apply to Signature Senior Lifestyle today.
Hospitality Manager in Enfield employer: Signature
Signature Senior Lifestyle is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture where compassion and excellence thrive. With competitive salaries, generous leave entitlements, and a range of benefits including private medical insurance and ongoing career training, employees are empowered to grow in their roles while making a meaningful impact on residents' lives in our luxury care home in Enfield.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Manager in Enfield
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a new role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. At Signature, we pride ourselves on kindness and compassion, so be ready to showcase how your experience aligns with our mission of making a positive difference in people's lives.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to leadership and team management. We want to see how you handle challenges and support your team, so come armed with examples that highlight your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Signature Senior Lifestyle.
We think you need these skills to ace Hospitality Manager in Enfield
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through! We want to see how your experience can make a positive difference in our residents' lives. Share specific examples that highlight your dedication to exceptional service.
Tailor Your CV:Make sure your CV is tailored to the Hospitality Manager role. Highlight relevant experience in supervisory positions and any industry qualifications you have. We love seeing how your skills align with our 'Care with Hospitality' approach!
Be Authentic:We appreciate honesty and authenticity in applications. Don’t be afraid to show your personality! Let us know what makes you unique and how you can contribute to our supportive environment at Signature.
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s super easy and ensures your application gets to the right people. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Signature
✨Know Your Stuff
Before the interview, dive deep into Signature Senior Lifestyle's values and mission. Understand their 'Care with Hospitality' approach and think about how your experience aligns with this. Be ready to share specific examples from your past roles that demonstrate your commitment to exceptional service.
✨Showcase Your Leadership Skills
As a Hospitality Manager, you'll be leading a team. Prepare to discuss your leadership style and how you've successfully managed teams in the past. Think of situations where you resolved conflicts or improved team performance, and be ready to share these stories during the interview.
✨Emphasise Relationship Building
Building relationships with residents is key in this role. Come prepared with examples of how you've fostered positive relationships in previous positions. Highlight your ability to listen to feedback and adapt services to meet the needs of those you serve.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the training and development opportunities available for staff, or how they measure success in the hospitality department. This shows your genuine interest in the role and the company culture.