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For Companies At a Glance
- Tasks: Support prospective residents and families through their journey into our luxury homes.
- Company: Signature Senior Lifestyle, known for exceptional care in a supportive environment.
- Benefits: Competitive salary, up to 30 days leave, free meals, and career development.
- Why this job: Make a meaningful difference while building relationships and supporting others.
- Qualifications: Strong communication skills, IT proficiency, and a caring attitude.
- Other info: Join a friendly team with excellent recognition and wellbeing support.
The predicted salary is between 28080 - 33696 £ per year.
Make a difference every day. At Signature Senior Lifestyle, we pride ourselves on delivering exceptional care in luxury surroundings. Our Client Liaison Coordinators are the warm and welcoming first point of contact for prospective residents and their families – guiding them through every step of their journey into our homes.
What Signature Offer
- From £28,080 per annum
- Full time - 40 hours per week Monday to Friday, 9.00am - 5.30pm
- Up to 30 days annual leave, plus 8 bank holidays, depending on length of service
- Workplace pension
- Free meals on shift for staff working 6+ hours
- Life Assurance Scheme
- ‘Blue Light’ discount scheme eligible
- Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus
- Staff recognition scheme – Purple Heart Award
- Ongoing career training and development
- Employee Assistance Programme, occupational health support and wellbeing services
- Plus cycle to work scheme, study support, long service awards and more
Transport Links
- Commuting - Surbiton nearest train station
- Walking - less than 1 mile from nearest train station
- Driving - 5 miles from A3 Kingston bypass with connections to M4, M3 and M25
Your Role at Signature
As a Client Liaison Coordinator, you’ll be at the heart of our sales and marketing process, supporting our Client Liaison Manager to ensure every enquiry, show‑round, and move‑in runs seamlessly. You’ll:
- Support sales targets, follow up on leads, and maintain our sales database.
- Manage the move‑in process – from initial paperwork to a warm welcome on day one.
- Prepare and update resident files and ensure accurate reporting.
- Assist with sales events, open days, and community engagement activities.
- Build strong relationships with local business contacts and referral sources.
- Provide office cover, including some weekends and evenings.
- Deputise for the Client Liaison Manager when required.
What we’re looking for
You’ll be an organised, people‑focused professional with excellent communication skills and a natural ability to build rapport. You will also have:
- Strong IT skills, including Microsoft Office.
- Excellent organisation, time management, and attention to detail.
- A positive, caring attitude with a high degree of empathy.
- Previous experience in sales, hospitality, or customer service (desirable).
- A valid driving licence.
About Signature
Competitive pay and benefits package. Career development and training opportunities. Generous staff recognition and reward schemes. Access to wellbeing support, including mental health first aiders and free physiotherapy sessions. A supportive, friendly working environment where your contribution is valued. At Signature, we live by our values – Building Caring Relationships, Being Focused and Accountable, Demonstrating Integrity, Striving for Excellence, and Being Positive. If you share these values and want to make a meaningful difference, we’d love to hear from you. Apply now to start your journey with Signature.
Client Liaison Coordinator employer: Signature
Contact Detail:
Signature Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Liaison Coordinator
✨Tip Number 1
Get to know the company! Research Signature Senior Lifestyle and understand their values. This will help you tailor your conversations and show that you're genuinely interested in making a difference in their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Client Liaison Coordinator role. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to sales and customer service. Think of examples from your past experiences that highlight your skills in building relationships and managing processes.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Client Liaison Coordinator
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for helping others and your enthusiasm for the role.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your relevant experience in sales, customer service, or hospitality, and show us how your skills align with what we’re looking for.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Signature
✨Know the Company Inside Out
Before your interview, take some time to research Signature Senior Lifestyle. Understand their values, mission, and what sets them apart in the care industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Client Liaison Coordinator, you'll be interacting with residents and their families regularly. Prepare examples from your past experiences that highlight your communication skills and ability to build rapport. Think of specific situations where you made a positive impact on someone's experience.
✨Demonstrate Organisational Skills
This role requires excellent organisation and attention to detail. Be ready to discuss how you manage your time and keep track of multiple tasks. You could even bring a planner or digital tool you use to stay organised as a visual aid during the interview.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your enthusiasm for the role and the company. Ask about the team dynamics, opportunities for career development, or how they measure success in the Client Liaison Coordinator position. This shows you're serious about contributing to their mission.
