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- Tasks: Support sales and marketing, manage resident move-ins, and handle enquiries.
- Company: Luxury care home dedicated to excellence and community impact.
- Benefits: Up to 30 days leave, free meals, pension, and career development.
- Why this job: Join a compassionate team making a real difference in residents' lives.
- Qualifications: Sales experience, strong communication skills, and a valid driving licence.
- Other info: Dynamic role with ongoing training and supportive work culture.
The predicted salary is between 28800 - 43200 £ per year.
We are currently recruiting for a brand new position of Client Liaison Coordinator to support our sales and marketing process at our luxury home in Banstead. With a focus on target achievement and exceptional customer service standards, you'll manage the resident move-in process and take accountability for the new resident administration activity.
What Signature Offer
- Full Time Hours - 40 hours per week
- Monday to Friday, 9.00am - 5.30pm
- Up to 30 days annual leave, plus 8 bank holidays, depending on length of service
- Workplace pension
- Free meals on shift for staff working 6+ hours
- Life Assurance Scheme
- ‘Blue Light’ discount scheme eligible
- Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus
- Staff recognition scheme – Purple Heart Award
- Ongoing career training and development
- Employee Assistance Programme, occupational health support and wellbeing services
- Plus cycle to work scheme, study support, long service awards and more
Transport Links
- Commuting - Banstead nearest train station
- Walking - 1 mile from nearest train station
- Close to 166 or S1 bus route
Your Role at Signature
Supported by our Client Liaison Manager you'll identify and pursue new sales opportunities, developing and maintaining relevant Business Development contacts within the local community. As Client Liaison Coordinator, you'll assist in meeting sales targets and deadlines, support sales events and exhibitions, update our sales database, follow up on sales leads and produce activity reports as required. You'll also handle general sales and marketing enquiries. You’ll manage and coordinate the resident move-in process on a day to day basis, taking accountability for the new resident administration activity and also provide offer cover within the home as needed, including weekends and evenings.
What we’re looking for
We are kind and compassionate. Positive and resilient. Proactive and organised. Honest and accountable. Passionate and keen to develop. If this sounds like you, you’ll fit right in. Alongside good written, verbal communication and Microsoft Office skills, previous sales experience and negotiation skills would be a big advantage. A full valid Driving License is required.
About Signature
Signature Senior Lifestyle offer unrivalled residential and dementia care in luxury homes. We strive for excellence in everything we do, and make a real difference to our residents’ lives. Our team is one of our biggest assets. We cultivate a supportive environment for our people, with tailored training and career development at all levels. Wake up to the potential inside you. Apply to Signature Senior Lifestyle today.
Client Liaison Coordinator in Banstead employer: Signature
Contact Detail:
Signature Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Liaison Coordinator in Banstead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company, understand their values, and think about how your skills align with their needs. Practise common interview questions and be ready to showcase your passion for customer service and sales.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your proactive attitude.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. Plus, it shows you’re genuinely interested in being part of Signature Senior Lifestyle.
We think you need these skills to ace Client Liaison Coordinator in Banstead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Liaison Coordinator role. Highlight your sales experience and any customer service skills that match what we're looking for. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your skills align with our values. Be genuine and let your personality come through – we love a bit of character!
Showcase Relevant Experience: When filling out your application, make sure to showcase any relevant experience you have in sales or customer service. We’re keen to see how you've handled similar responsibilities in the past and how you can contribute to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Signature
✨Know the Company Inside Out
Before your interview, take some time to research Signature Senior Lifestyle. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Client Liaison Coordinator, exceptional customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for clients. Highlight your ability to manage resident move-ins smoothly and how you handle enquiries with care and professionalism.
✨Demonstrate Your Organisational Skills
This role requires a proactive and organised approach. Be ready to discuss how you prioritise tasks and manage your time effectively. You might even want to bring a sample of a project plan or report you've created in the past to illustrate your organisational prowess.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, sales targets, and training opportunities. This shows that you’re not just interested in the job, but also in how you can grow within the company.
