Reception / Hospitality Maternity Cover Position.

Reception / Hospitality Maternity Cover Position. Start Beginning of June.

We are currently looking for an experienced Reception and Hospitality individual to cover maternity leave, starting at the beginning of June.

The role combines both reception and hospitality duties, where you will be responsible for providing guests with the best possible service. On reception, you will act as the first point of contact for guests and have sole responsibility for managing the meeting room booking system. The ideal candidate will therefore have excellent communication and interpersonal skills, as well as a proactive and positive attitude.

Day to day, you will also be supporting the Head of Hospitality with all aspects of meeting room management and catering. The client is seeking a reliable individual who works well within a team to provide exceptional customer service in a fast-paced environment.

Responsibilities Reception:

Maintain front of house areas including meeting rooms

Meet and greet guests in a confident and professional manner that reflects the image and values of the company

To adhere to shift times as set out by Head of Hospitality

To become familiar with clients and client contacts to build rapport

Maintain the company image through wearing appropriate attire as set out by Head of Hospitality

Manage the meeting room booking system to ensure all bookings are accurate and complete

Review and approve meeting booking requests querying any inaccurate or incomplete requests

Liaising with other parts of the Facilities team to ensure smooth running of the meeting room suite

Issuing temporary access passes and accurately logging into a system

Keeping an open line of communication with the Line Manager and rest of the facilities team

Provide ground floor reception with information on scheduled visitors upload daily list for the following day

Responsibilities Hospitality:

Prepare refreshments for meetings following a room-booking schedule

Alter meeting room layouts according to meeting requirements

Liaise with relevant persons to agree catering requirements for upcoming meetings and events

Flexibility needed around working hours to meet the needs of the business on occasions such as evening events

Agree suitable daily break times to aid team efficiency

Maintain hospitality stock control and assist with ordering supplies

To maintain all daily duties as per the Food Management System daily schedules, in line with the H&S food handling requirements

Clear and disinfect rooms after use in a timely manner

To maintain high levels of hygiene throughout the day

Undertake ad hoc duties as and when required by the Head of Hospitality and/or the Line Manager

Requirements for the role:

Experience within front of house and hospitality/catering is essential

Experienced in working within a fast paced, customer service role

Availability to work evenings (sufficient notice is provided)

Excellent communication and interpersonal skills

To have a professional ethos and approach to both external and internal clients

Self-motivated and able to work on own initiative within a team environment

Reliable and flexible attitude ability to remain calm under pressure

Strong team player willing to support colleagues within the department

Confidential

Friendly and enthusiastic

Comfortable using Microsoft office packages

Experience using Condeco would be advantageous

Please see the job summary below:

• Start Date: Beginning of June
• Location: Farringdon, London
• Days: Monday Thursday each week with occasional Friday requirements
• Hours: TBC but would be a minimum of 7 hours per day
• Rate: £14/hr

If interested in this role, please apply below with your current CV.

AMRT1_UKCT