At a Glance
- Tasks: Lead a team of receptionists, ensuring top-notch customer service and smooth operations.
- Company: Signature Senior Lifestyle, known for luxury care and supportive work culture.
- Benefits: Earn from £14.45/hour, enjoy flexible hours, free meals, and up to 30 days leave.
- Other info: Great career growth opportunities and a supportive team environment.
- Why this job: Make a real difference in residents' lives while developing your leadership skills.
- Qualifications: Customer service experience, IT skills, and previous management experience preferred.
The predicted salary is between 14.45 - 14.45 £ per hour.
Lead Receptionist - Ascot, Berkshire As an experienced Lead Receptionist use your excellent customer service and leadership skills to supervise a team of receptionists to ensure that reception coverage is of the highest standards at all times.
What Signature Offer From £14.45 per hour Shift times between 08.00am - 20.00pm Part Time - 30 hours per week You must be flexible for alternate weekends Up to 30 days annual leave, plus 8 bank holidays, depending on length of service Workplace pension Free meals on shift for staff working 6+ hours Life Assurance Scheme ‘Blue Light’ discount scheme eligible Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus Staff recognition scheme – Purple Heart Award Ongoing career training and development Employee Assistance Programme, occupational health support and wellbeing services Plus cycle to work scheme, study support, long service awards and more Transport Links Commuting - 15 minute walk from Ascot train station Your Role at Signature You'll be the first point of contact within the home, ensuring that professional, high quality customer care is delivered in a consistent way and of the highest standard.
Using your leadership skills you'll co-ordinate staffing schedules to ensure full coverage, supervise and co-ordinate the duties of a team of receptionists You’ll ensure the reception team welcome and greet visitors, in a professional, friendly and courteous way at all times.
You’ll also be answering the phone, redirecting calls and recording messages as required, and managing emails, along with various office and admin duties such as filing, word processing, maintaining databases and photocopying for other senior staff.
You’ll also be in charge of organising staff lunch rotas, receiving and managing post, and signing for incoming post if residents are not able to receive it themselves.
What we’re looking for We are kind and compassionate.
Positive and resilient.
Proactive and organised.
Honest and accountable.
Passionate and keen to develop.
If this sounds like you, you’ll fit right in.
You’re a friendly and welcoming first point of contact for the business, IT literate (competent in MS Office) with previous switchboard experience and a professional telephone manner.
Previous Line Manager experience is preferred.
Excellent customer service and communication skills are essential.
About Signature Signature Senior Lifestyle offer unrivalled residential and dementia care in luxury homes.
We strive for excellence in everything we do, and make a real difference to our residents’ lives.
Our team is one of our biggest assets.
We cultivate a supportive environment for our people, with tailored training and career development at all levels.
Wake up to the passion inside you.
Apply to Signature Senior Lifestyle today.
Lead Receptionist - Ascot, Berkshire employer: Signature Senior Lifestyle
Join our dynamic culinary team as a Sous Chef, where you'll not only create nutritious, restaurant-quality meals but also thrive in a supportive work culture that values creativity and collaboration. With competitive pay ranging from £16.5 to £18 an hour, we offer excellent employee growth opportunities and a chance to contribute to menu development in a vibrant kitchen environment. Our location fosters a sense of community, making it an ideal place for passionate chefs looking to make a meaningful impact.
Contact Details:
Signature Senior Lifestyle Recruitment Team
