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- Tasks: Support prospective residents and families through their journey into our luxury homes.
- Company: Signature Senior Lifestyle, known for exceptional care in a supportive environment.
- Benefits: Competitive salary, up to 30 days leave, free meals, and ongoing training.
- Why this job: Make a meaningful difference while building relationships and supporting others.
- Qualifications: Strong communication skills, IT proficiency, and a caring attitude.
- Other info: Join a friendly team with excellent career growth opportunities.
The predicted salary is between 28080 - 33696 £ per year.
Make a difference every day at Signature Senior Lifestyle, where we pride ourselves on delivering exceptional care in luxury surroundings. Our Client Liaison Coordinators are the warm and welcoming first point of contact for prospective residents and their families – guiding them through every step of their journey into our homes.
What Signature Offer
- From £28,080 per annum
- Full time - 40 hours per week, Monday to Friday, 9.00am - 5.30pm
- Up to 30 days annual leave, plus 8 bank holidays, depending on length of service
- Workplace pension
- Free meals on shift for staff working 6+ hours
- Life Assurance Scheme
- ‘Blue Light’ discount scheme eligible
- Refer A Friend Incentive: £50 voucher and up to £1,000 cash bonus
- Staff recognition scheme – Purple Heart Award
- Ongoing career training and development
- Employee Assistance Programme, occupational health support and wellbeing services
- Plus cycle to work scheme, study support, long service awards and more
Transport Links
- Commuting - Surbiton nearest train station
- Walking - less than 1 mile from nearest train station
- Driving - 5 miles from A3 Kingston bypass with connections to M4, M3 and M25
Your Role at Signature
As a Client Liaison Coordinator, you’ll be at the heart of our sales and marketing process, supporting our Client Liaison Manager to ensure every enquiry, show-round, and move-in runs seamlessly. You’ll:
- Support sales targets, follow up on leads, and maintain our sales database.
- Manage the move-in process – from initial paperwork to a warm welcome on day one.
- Prepare and update resident files and ensure accurate reporting.
- Assist with sales events, open days, and community engagement activities.
- Build strong relationships with local business contacts and referral sources.
- Provide office cover, including some weekends and evenings.
- Deputise for the Client Liaison Manager when required.
What we’re looking for
You’ll be an organised, people-focused professional with excellent communication skills and a natural ability to build rapport. You will also have:
- Strong IT skills, including Microsoft Office.
- Excellent organisation, time management, and attention to detail.
- A positive, caring attitude with a high degree of empathy.
- Previous experience in sales, hospitality, or customer service (desirable).
- A valid driving licence.
About Signature
Competitive pay and benefits package, career development and training opportunities, generous staff recognition and reward schemes, access to wellbeing support, including mental health first aiders and free physiotherapy sessions, and a supportive, friendly working environment where your contribution is valued.
At Signature, we live by our values – Building Caring Relationships, Being Focused and Accountable, Demonstrating Integrity, Striving for Excellence, and Being Positive. If you share these values and want to make a meaningful difference, we’d love to hear from you. Apply now to start your journey with Signature.
Client Liaison Coordinator employer: Signature Senior Lifestyle
Contact Detail:
Signature Senior Lifestyle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Liaison Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend local events, and don’t be shy about introducing yourself. Building connections can lead to opportunities that aren’t even advertised.
✨Tip Number 2
Practice your pitch! You never know when you’ll meet someone who could help you land that Client Liaison Coordinator role. Have a quick summary of your skills and experiences ready to go, so you can impress them on the spot.
✨Tip Number 3
Follow up after interviews! A simple thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are excited about joining our team. Plus, it makes it easier for us to keep track of your application.
We think you need these skills to ace Client Liaison Coordinator
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for helping others and your enthusiasm for the role.
Tailor Your Application: Make sure to tailor your application to the Client Liaison Coordinator role. Highlight your relevant experience in sales, customer service, or hospitality, and how it aligns with our values at Signature.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we appreciate attention to detail, so proofread for any typos or errors!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role right away!
How to prepare for a job interview at Signature Senior Lifestyle
✨Know the Company Values
Before your interview, take some time to familiarise yourself with Signature Senior Lifestyle's values. They emphasise building caring relationships and striving for excellence. Show how your personal values align with theirs during the conversation.
✨Prepare Real-Life Examples
Think of specific instances from your past experiences where you demonstrated excellent communication skills or built strong relationships. These examples will help you illustrate your suitability for the Client Liaison Coordinator role effectively.
✨Show Your Organisational Skills
As this role requires strong organisation and attention to detail, be ready to discuss how you manage your time and tasks. You could mention tools or methods you use to stay organised, which will highlight your fit for the position.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
