At a Glance
- Tasks: Support sales and marketing, manage resident move-ins, and handle enquiries.
- Company: Luxury care home dedicated to excellence and community impact.
- Benefits: Starting salary of £27,000, up to 30 days leave, and free meals on shift.
- Why this job: Join a compassionate team making a real difference in residents' lives.
- Qualifications: Sales experience, strong communication skills, and a valid driving licence.
- Other info: Ongoing training, career development, and a supportive work environment.
The predicted salary is between 22700 - 30000 £ per year.
We are currently recruiting for a brand new position of Client Liaison Coordinator to support our sales and marketing process at our luxury home in Caversham. With a focus on target achievement and exceptional customer service standards, you'll manage the resident move-in process and take accountability for the new resident administration activity.
What Signature Offer
- From £27,000 per annum
- Full time shifts available
- Up to 30 days annual leave, plus 8 bank holidays, depending on length of service
- Workplace pension
- Free meals on shift for staff working 6+ hours
- Life Assurance Scheme
- Blue Light discount scheme eligible
- Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus
- Staff recognition scheme Purple Heart Award
- Ongoing career training and development
- Employee Assistance Programme, occupational health support and wellbeing services
- Plus cycle to work scheme, study support, long service awards and more
Transport Links
- Commuting - Reading nearest train station
- Walking - 1.5 miles from nearest train station
Your Role at Signature
Supported by our Client Liaison Manager you'll identify and pursue new sales opportunities, developing and maintaining relevant Business Development contacts within the local community. As Client Liaison Coordinator, you'll assist in meeting sales targets and deadlines, support sales events and exhibitions, update our sales database, follow up on sales leads and produce activity reports as required. You'll also handle general sales and marketing enquiries. You'll manage and coordinate the resident move-in process on a day to day basis, taking accountability for the new resident administration activity and also provide offer cover within the home as needed, including weekends and evenings.
What we're looking for
We are kind and compassionate. Positive and resilient. Proactive and organised. Honest and accountable. Passionate and keen to develop. If this sounds like you, you'll fit right in. Alongside good written, verbal communication and Microsoft Office skills, previous sales experience and negotiation skills would be a big advantage. A full valid Driving License is required.
About Signature
Signature Senior Lifestyle offer unrivalled residential and dementia care in luxury homes. We strive for excellence in everything we do, and make a real difference to our residents' lives. Our team is one of our biggest assets. We cultivate a supportive environment for our people, with tailored training and career development at all levels. Wake up to the potential inside you. Apply to Signature Senior Lifestyle today.
Client Liaison Coordinator in Sonning employer: Signature Senior Lifestyle Operations Ltd
Contact Detail:
Signature Senior Lifestyle Operations Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Liaison Coordinator in Sonning
✨Tip Number 1
Get to know the company! Research Signature Senior Lifestyle and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events where you might meet them. Building relationships can give you insider info and even a foot in the door for the Client Liaison Coordinator role.
✨Tip Number 3
Prepare for the interview by practising common questions related to sales and customer service. Think about your past experiences and how they align with the responsibilities of the role. We want to see your passion and how you can contribute to the team!
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Client Liaison Coordinator in Sonning
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Client Liaison Coordinator role. Highlight any previous sales experience and customer service achievements to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the role and how your values align with ours at Signature. Don’t forget to mention why you’re excited about working in a luxury home environment.
Showcase Your Communication Skills: Since this role involves a lot of interaction, make sure your written application showcases your excellent communication skills. Keep it clear, concise, and professional – we want to see how you can connect with our residents and their families!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Signature Senior Lifestyle Operations Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Signature Senior Lifestyle. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Client Liaison Coordinator, exceptional customer service is key. Prepare examples from your past experiences where you've gone above and beyond for clients. Highlight your ability to manage relationships and resolve issues, as this will resonate well with the interviewers.
✨Demonstrate Your Organisational Skills
This role requires a proactive and organised approach. Be ready to discuss how you manage multiple tasks and deadlines. You could even bring a planner or a digital tool you use to stay organised, which can impress the interviewers.
✨Prepare Questions That Matter
Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, sales targets, and training opportunities. This shows that you're not just interested in the job, but also in how you can grow within the company.